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Lynn Layton Chevrolet

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.7
3,572 Reviews
Lynn Layton Chevrolet, your Decatur Chevrolet dealership, offers one of the largest inventories of new 2009/2010 and used Chevrolet car, Chevrolet truck, Chevrolet van and Chevrolet SUV vehicles from Huntsville to Birmingham to Memphis and on to Nashville, Tennessee. Come on in to test drive a Chevrolet Cobalt, Impala, Tahoe, TrailBlazer, Silverado or Tahoe model. Visit us on the corner of Highway 31 and Highway 67 in Decatur, where people make the difference.
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2416 Highway 31 S

Decatur, AL

35601

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Showing 3,572 reviews

September 20, 2011

This dealership is no different than any others. They didn't check any of the simplest things on this car before offering it for sale. It had 130000 miles and none of the scheduled maintenance had been d More

by liveandlearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irrelevant
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Sep 20, 2011 -

Lynn Layton Chevrolet responded

liveandlearn, We are very disappointed to hear about your experience at our dealership and would like nothing more than to try and make the situation right. Could you provide us with your name and a good contact method (phone or email) so that we can speak with you? Thank you in advance, Lynn Layton Chevrolet

Sep 20, 2011 -

liveandlearn responded

I know vehicles are sold "as-is". It was my error in not thoroughly inspecting all possible maintenance indicators on the vehicle. It was my error assuming a reputable dealer would have done these things before offering a car for sale. How can that be "made right"?

Sep 20, 2011 -

Lynn Layton Chevrolet responded

What we would like to do is at least get to talk with you via phone to see if there is anything we can do to help with your frustration. We feel that a person to person (not computer to computer) conversation would be more beneficial. Let us know if you would like to talk. Thank you, Lynn Layton

Sep 20, 2011 -

liveandlearn responded

I had a transaction with the your dealership. I chose to rate this transaction on this website. If you want to address my rating and comments, you can do so here.

Sep 21, 2011 -

Lynn Layton Chevrolet responded

liveandlearn, We understand that you are frustrated, but without any additional information from you such as what type of car you purchased, who you purchased it from and what exactly (within reason) could alleviate some of your frustrations there isn't much we can do for you. If you would be so kind as to provide us with the additional information, we would be happy to work with you. Thank you, Lynn Layton Chevrolet

Sep 21, 2011 -

liveandlearn responded

We have addressed these issues with you. Apologies and excuses didn't change the facts I have stated. I'm just making other potential customers aware of my experience.

November 19, 2010

When going to buy a car, its a headache!! Everyone can agree with that. When walking into Lynn Layton, I was greeting by Jody. Prior to that, I did a little research on what I wanted to purchase. That's More

by ENIKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JODY LEWELLYAN, BEN ARMSTRONG
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Nov 19, 2010 -

Lynn Layton Chevrolet responded

Thank you very much for taking the time to write such a great review. Here at Lynn Layton Chevrolet we know that "people make the difference," and we are pleased to hear that your experince demonstrated just that. Your experience with our staff is one that we strive to provide to all our customers, and we hope they all leave feeling just like you did, like family. We look forward to doing all that we can to keep your Tahoe in great shape. Thank you again for you business. Sincerely, Lynn Layton Chevrolet

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