Lynn Layton Chevrolet - Service Center
Decatur, AL
1,916 Reviews of Lynn Layton Chevrolet - Service Center
Repaired my vehicle from a rear impact. It took 1.5 months but that is what it is. When I got the car back it was dark outside. I saw a ding in the brand new rear hatch. Decided it wasn't w It took 1.5 months but that is what it is. When I got the car back it was dark outside. I saw a ding in the brand new rear hatch. Decided it wasn't worth my time to take it back since it had already been there so long. The angle has to be just right to notice it. Still, you don't expect something like that after they have spent so much time to fix your vehicle. More
Getting the maintenance done took much longer than expected and there was no communication about the extended period of time you would need to keep my vehicle. Thankfully we have multiple vehicles. I expected and there was no communication about the extended period of time you would need to keep my vehicle. Thankfully we have multiple vehicles. I couldn't imagine if we didn't have the extra vehicles. More
Unfortunately y'all had a lot technicians out sick . ... was able to work with George and go get some lunch and returned for service in afternoon . Appt was for 10... I was not upset... retired nurse... ... was able to work with George and go get some lunch and returned for service in afternoon . Appt was for 10... I was not upset... retired nurse... so i understood that More
Took 3 trips to get in. Lots of people out sick. Which I understand. 3 1/2 hours for oil change. Couldnt leave as I babysit my grandchild. No car seat. Tried to use a benefi Lots of people out sick. Which I understand. 3 1/2 hours for oil change. Couldnt leave as I babysit my grandchild. No car seat. Tried to use a benefit certificate I had purchased and it was refused because it had Lynn Layton Cadillac. I purchased car at Chevrolet and have had maybe 25 oil changes there. I didn't realize all dealerships are not the same. Made Lynn Layton Chev look greedy and cheap not to honor that benefit ticket that I purchased by choice on a donation. Especially after patiently waiting 3 1/2 hours due to low employees. More
We had our oil changed and they left the oil cap off and it wasted the oil as he sprayed the oil out on the engine and the outside of the truck so we told them and they said they would make it good and do a it wasted the oil as he sprayed the oil out on the engine and the outside of the truck so we told them and they said they would make it good and do a free oil change and wash the truck. We made appointment to take and had to wait several hours and finally got the oil changed and they did NOT WASH IT after promising to clean it off. We was very disappointed in the service!! More