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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,874 Reviews

1,874 Reviews of Lynn Layton Chevrolet - Service Center

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July 04, 2023

Been doing business with them for 40 years. Don’t need to go anywhere else More

by redingrt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
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Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

July 04, 2023

Great customer service, friendly and gets you in and out fast. Best service hands down More

by Kaylawilhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Lynn Layton Chevrolet Team

July 04, 2023

Dealership is very good and all are nice and it’s clean! I will continue to bring you my business ! More

by brendberryman77@ gmail. com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Lynn Layton Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Lynn Layton Chevrolet Team

July 03, 2023

Quick, courteous, professional, priced reasonable. Enjoyed my visit to this mechanic at the dealership. Thanks More

by benjamin.hardy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

July 03, 2023

The Sales people were great to me and helped me find financing and they treated me very well. More

by MARKXRAY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Milligan (Nikki)
Report | Print
Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

July 03, 2023

The service people were great to me as well as the sales people. They helped me with my discount packages More

by MARKXRAY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Milligan (Nikki)
Report | Print
Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

July 02, 2023

Made first appointment, not told of service backup until I got there. Rescheduled. Told they had part would get vehicle back same day. Did not happen. Told next day, did not happen. Third Told mechanic day More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Jul 05, 2023 -

Lynn Layton Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

They are always nice to me,don’t look at me like a crazy old woman! More

by katmwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

The new a/c compressor that cost over $1,000. 00 does not work, and it should have been tested before releasing it to us. More

by mojudith144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall.
Report | Print
Jul 03, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

Always willing to help. Very kind, courteous. George, Wesley and Bobby went above and beyond to help me on the spur of the moment. More

by Kmckelvy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

Kmckelvy58 responded

Thanks to George, Wesley and Bobby in the Service Department.

Jul 02, 2023 -

Kmckelvy58 responded

Thanks very much to George, Wesley and Bobby for helping me Friday. You saved me. I greatly appreciate your help.

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