Lynn Layton Ford
Decatur, AL
Filter Reviews by Keyword
By Type
853 Reviews of Lynn Layton Ford
Prompt and courteous professionals! Went in for an oil change. Two techs and three vehicles ahead of me. I anticipated having to have a new pot of coffee made, but I was out of the Went in for an oil change. Two techs and three vehicles ahead of me. I anticipated having to have a new pot of coffee made, but I was out of there before that:) More
This is my second vehicle from Lynn Layton Ford. They are by far the best dealer around. I cannot say enough good things about them. They are by far the best dealer around. I cannot say enough good things about them. More
My wife coordinated ahead of time to drop her vehicle off at the service department early in the morning this past Tuesday, approximately at 7:30 AM. When we receive no call by 4:10 PM, I called and was told at the service department early in the morning this past Tuesday, approximately at 7:30 AM. When we receive no call by 4:10 PM, I called and was told the car hadn’t been touched all day, But they could get to it in the morning. Suffice it to say we were not happy! This would’ve meant her missing another day without access to her vehicle. We picked up her car shortly there after. My wife is now deciding whether to bring it back to your dealership or to take it to another establishment. More
The Quick Lane has always served me well. Made the mistake of dropping my truck at WA Ford in Huntsville at 7:30am for The Works service. I returned at 2:15 pm and was told I had 3 vehicles t Made the mistake of dropping my truck at WA Ford in Huntsville at 7:30am for The Works service. I returned at 2:15 pm and was told I had 3 vehicles to be service ahead of me. I took my keys and left. I have never experienced that type of treatment at Lynn Layton. I will use your service center exclusively. More
The tech wasn’t able to complete the service. It was not an error or problem related to the Ford tech. It was related to my schedule. My flight didn’t get me back in time, however he showed up It was not an error or problem related to the Ford tech. It was related to my schedule. My flight didn’t get me back in time, however he showed up as planned. We agreed to reschedule. More

