Lynn Layton Ford

Friendliest service personnel. They work hard to get things done. I appreciate not having to wait long for service!!! Highly recommend. They work hard to get things done. I appreciate not having to wait long for service!!! Highly recommend. More

Great Sales department at Lynn Layton Ford. Scott went over every detail of the buying process. The process for organized and timely. Scott went over every detail of the buying process. The process for organized and timely. More

Lynn Layton Ford, has some of the kindest workers in their service department. They try to get your vehicle in and out as they promised. their service department. They try to get your vehicle in and out as they promised. More

Great service and sales staff ! I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. More

If you are looking for Customer Focus dealership, go to Lynn Layton Ford in Decatur. Al. Ryan E and his manager show me that there are people out there that works at being Customer Focus, I was impressed Lynn Layton Ford in Decatur. Al. Ryan E and his manager show me that there are people out there that works at being Customer Focus, I was impressed and will buy again from this dealership again and looking forward to having my vehicle serviced. More

Ricky , takes care of my business. Just simple , he takes care of my business, keeps it simple Just simple , he takes care of my business, keeps it simple More

The most challenging part of our experience was trying to get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a vacation and our trip to a funeral. More

Great communication and was always easy to get information. Will buy from this dealership again. information. Will buy from this dealership again. More

Easy to coordinate services, but they haven’t uploaded them to my Ford application. Also, they told me I had a leak on a transfer case for my one year old truck so I’d have to wait an extra 40 minutes. Af them to my Ford application. Also, they told me I had a leak on a transfer case for my one year old truck so I’d have to wait an extra 40 minutes. After waiting the prescribed time, they finished my scheduled service but informed me they didn’t have the transfer case seal. Now, they did say they would order the part and notify me of its arrival so I could have it replaced then, but I live 45 minutes from the dealer. Additionally, I had asked about another part at my last service that was never ordered and I was never informed about. Because that part is an interior rubber window seal I didn’t make mention of it this time. But repeated issues are starting to make me regret my $80k purchase. Should I have gone to Chevy? More

Sales team was extremely fast and cooperative with no hassles. Direct salesman was very accommodating to my time frame and needs hassles. Direct salesman was very accommodating to my time frame and needs More