Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lynn Layton Ford
Decatur, AL
853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
853 Reviews of Lynn Layton Ford
June 20, 2020
Looking Dealership very easy to work with. No pressure from anyone and they were very helpful during on line and our visit to the dealership. Our sales team m Dealership very easy to work with. No pressure from anyone and they were very helpful during on line and our visit to the dealership. Our sales team member Chris Howard is top of the line answered all questions, new about the product and made sure everything was good to go before we left the dealership. We will do business with Lynn Layton Ford again if and when we are ready to purchase another auto. We purchased a used vehicle but, Chris treated us like we were buying a new one. Thanks, Doug & Sharon Carpenter More
by dougcarpenter851
Employees Worked With
Rick Stackhouse, Chris Howard
June 06, 2020
Service department The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger wa The service department has been very nice to work with. Skylar kept me informed about the repair. I Will be back because of him. The service manger was also very helpful. More
by Johnson1262
Employees Worked With
Skylar, Brian Presley
June 05, 2020
I have never experienced any problems with service. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. Appointments are easy to make and the waiting lounge was very clean. The whole staff was very cordial. More
by kerrysutherlin
Employees Worked With
Shane Black
June 05, 2020
The Works package I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an I have been doing business with Lynn Layton Ford for 10 years and they have the best Service Department in North Alabama. Brian, Joe and Skyler do an excellent job making sure all services are complete and completed quick. More
by jmtibbs
Employees Worked With
Kelly Wimberley, Randy Brown, Rick Stackhouse, Brian Presley, Joe Miller, James Baker, Josh Brown
April 30, 2020
Superb Body Shop Service This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very lit This Body Shop team did a great job fixing my car which had been damaged by a falling tree. Brad took my call and my car was in and fixed in very little time. Phillip was the driver who transported me to and from and was very prompt, professional and friendly. The dent and scratches were not noticeable when the car was returned. There was originally glass all over the inside and the interior was spotless. I would recommend this body shop to anyone. I have previously used the service department here and have always had a great experience there too. It is easy to get an appointment with either department and the personnel are very professional. More
by dreynolds
Employees Worked With
Phillip - Driver, Brad Clayton
April 28, 2020
Best Dealership in Alabama I have dealt with dealerships all across the state and Lynn Layton is by far the best. Good honest people that want to make sure their customers are I have dealt with dealerships all across the state and Lynn Layton is by far the best. Good honest people that want to make sure their customers are happy. I have had a couple of minor problems with cars that I have bought from them and they made it right every time. These guys are good. More
by Joe
Employees Worked With
Marty Steelman
April 15, 2020
Great service, Rusty has been an excellent salesman every time I’ve come looking for a new vehicle. In and out fast with the transaction of the sale. every time I’ve come looking for a new vehicle. In and out fast with the transaction of the sale. More
by vonparker.lp
Employees Worked With
Rusty McDonald
April 04, 2020
Excellent Service Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use Will always go back for sales and service. Service is always prompt and if they need to keep your vehicle they always have a loaner for you to use More
by gbrown3622
Employees Worked With
Joe Miller, Marty Steelman
March 30, 2020
Easy experience My wife wanted a specific 2020 Ford Explorer ST we found at Lynn Layton. After exchanging emails and texts with Daniel Tousey, we set up a time to ch My wife wanted a specific 2020 Ford Explorer ST we found at Lynn Layton. After exchanging emails and texts with Daniel Tousey, we set up a time to check it out. Upon arrival he was ready to get started, and able to lower the price from what we had been previously told. It was a great buying experience, no hassle, and stress free. We feel great about our purchase. More
by austinstewart160
Employees Worked With
Daniel Tousey
March 23, 2020
verry accommodating I was just shopping around and not planning on purchasing a new truck that day, but Rusty made me a decent deal so I made the trade. I was just shopping around and not planning on purchasing a new truck that day, but Rusty made me a decent deal so I made the trade. More
by Csmit3
Employees Worked With
Rick Stackhouse, Rusty McDonald
