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Lynn Layton Ford

Decatur, AL

4.8
853 Reviews

3300 U.S. 31

Decatur, AL

35603

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853 Reviews of Lynn Layton Ford

March 05, 2020

Great Service Fast, Friendly service, cheaper than express service somewhere else. I would much rather bring my truck to the dealership where I purchased it. I trus More

by cpooletrinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miller
March 01, 2020

Bad dealer and bad management. They would not sell me a 2020 Ford Mustang GT500 because I live out of state. I would not buy a car if they were the last ford dealer in the world. I would buy a Toyota More

by William berry
Recommend Dealer
No
Employees Worked With
Kelly Wimberley, Ben Armstrong
February 10, 2020

Service was great. Gave me a loaner car as my van was going to take a few days to get everything done. Appreciate the courtesy and service that you give. More

by nbfortune
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to review Lynn Layton Ford. We greatly appreciate your business!

February 10, 2020

Service is always fast and efficient. I take the truck back because service has always been friendly, fast and efficient. No grease, oil, or smudges left on truck. Quality work, quick serv More

by NOTS060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you very much for reviewing our Service Department here at Lynn Layton Ford. We are very happy to have helped and look forward to helping you again!

January 31, 2020

Works Service Purchased F150 in 2013. Excellent support and experience. have only serviced vehicle at this location. Service is always prompt, efficient and the se More

by SAMHOLLOWAY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols, Marty Steelman
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you for taking the time to give us some great feedback on our Service department. Your business is much appreciated!

January 29, 2020

Price was right. The same car that was obtained from my hometown was cheaper here. Lynn Layton Ford picked up the Blue Edge Titanium at Muscle Shoals and brought it t More

by explorer446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craft, Shane Black
Feb 12, 2020 -

Lynn Layton Ford responded

Thank you so much for your review of our Sales Staff! Thank you for doing business with us.

January 13, 2020

Oil Change Nice job of protecting the seats, head rest and floor mats during the oil change. This was a courtesy oil arranged during the purchase agreement. More

by donddees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Howard
Feb 12, 2020 -

Lynn Layton Ford responded

We are grateful for your 5 star review!

January 11, 2020

Great buying experience! I had been shopping for a Ford Ranger on the internet. I called the dealer and spoke with a salesman named Rusty McDonald. He worked with me More

by careycarnathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty McDonald
January 08, 2020

No Sale But Good Effort You would think a good review would only be for a great deal on a new or used car. Well, we didn't close the deal and I am still driving a Tacoma tha More

by JAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley, Shane Black
January 05, 2020

Robert Woods nice guy We had a great experience in buying a used car from Lynn Layton, with the patience of Robert Woods our trading cars was a good experience. I feel the More

by gmapoppya75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Woods
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