MCMC Auto

Predatory lender with even worse customer service. Circumvented their procedures by calling to get release of my vehicle which i was behind in payments earlier then wanted to release it. They then beh Circumvented their procedures by calling to get release of my vehicle which i was behind in payments earlier then wanted to release it. They then behind my back called and cancelled the release option early and told me that they couldn't do it because the other company wouldn't allow it to happen. At this point then got mad when I cussed them out for doing that. Then instead of allowing to continue business the closed the account permanently and blocked all communication so i couldn't even set appointment to get my personal belonging out of the vehicle. These people are the worst kind of people to even associate with....I would not even give a star if I could. More

This is literally the worst dealership to purchase a car from in the entire state of Texas. The salesman lied about me having new breaks, tires, windshield wipers and a fresh oil change. The car was on E wh from in the entire state of Texas. The salesman lied about me having new breaks, tires, windshield wipers and a fresh oil change. The car was on E when I bought it and I had to argue to get $10 worth of gas put in it. They harass you about leaving a 5 star review, and the service plan I pay extra for biweekly is impossible to use. DONT WASTE YOUR TIME AND MONEY GO SOMEWHERE ELSE. More

If I could give a zero rating I would. Never do business with MCMC. Within 1 week after the car was bought it was in the shop. Then again the next week for the same issue. Now not even 3 m Never do business with MCMC. Within 1 week after the car was bought it was in the shop. Then again the next week for the same issue. Now not even 3 months later and after getting oil changed etc the engine blew! Even with having purchased the extended warranty they won’t fix it. Even though we purchased the warranty. I’m being told it will be at least 2k to get it fixed. This is after paying a rental car twice for over 500 dollars each time. The warranty means NOTHING but them taking your money. Every person in this company is RUDE! More

If I could give this company a zero I would it’s okay experiencing them trying to get you to buy the car however when your dealing with account reps for payment or anything else they are rude, disrespect experiencing them trying to get you to buy the car however when your dealing with account reps for payment or anything else they are rude, disrespectful, and treat you like you owe them. I hate working with them on anything they quick to take your money but if it’s on them they procrastinate and never reach out to you to fix they error I really hate these people and I know that’s harsh but I don’t recommend them to anyone very poor customer service skills and overall a dissatisfaction. They need to fire all of them up there they don’t know how to interact with people and just because it’s collection you don’t have to be rude or treat people going through any type of hardship the way you do . More

A Wonderful experience at MCMC:I'm delighted to write a A Wonderful experience at MCMC: I'm delighted to write a review to thank you and your staff Mr. Eduardo "LALO" Ramirez, especially Mr. Quifli (Jimm A Wonderful experience at MCMC: I'm delighted to write a review to thank you and your staff Mr. Eduardo "LALO" Ramirez, especially Mr. Quifli (Jimmy) Metouski, for letting me know that once I take my vehicle in for service and what to expect. I must say that Mr. Eliel Herrera was very kind and explained the process, and once I picked up my vehicle, they had done everything that I requested and explained if I had any problems, please don't hesitate to reach out to them. I need to thank Mr. Ramirez for walking me through the buying process and being so kind. I"m a generation buyer of MCMC vehicles over the years, and it reminded me of how well my family and I had been treated kindly over the years. It's incredible to know MCMC hasn't forgotten customer service and its importance; it is lovely to know that customer service is still one of MCMC's number one concerns. More

Got a Jeep Patriot in June 2021 everything was good until I got my own insurance they still charged me 120$ a month stopped paying the insurance and they repo the vehicle saying I'm 34 days behind on my pay I got my own insurance they still charged me 120$ a month stopped paying the insurance and they repo the vehicle saying I'm 34 days behind on my payments 2 pick up the car 800$ then go to Dallas 2 retrieve the car 50$ in lyft fees this place is a joke at least Adonis is up front about everything omw 2 get my F-150 SuperCab More

Worse place to ever get a vehicle from.Haven’t had the car over 4 months and having Transmission problems.MCMC cars are trash. car over 4 months and having Transmission problems.MCMC cars are trash. More

Purchased on 3-16-21, by 7pm car would not start. 8am on 3-17-21 called service for a tow. 10:45am no tow and no time scheduled, agent Eric gives me the address to bring the car. Sit at service center no a 3-17-21 called service for a tow. 10:45am no tow and no time scheduled, agent Eric gives me the address to bring the car. Sit at service center no answers, back to dealership no answers, go to Dodge answers given: fuel line pressure low. GM John tells manager to refund my money, not get her in a car..refund...BAD BUSINESS More

This is the worst place - beware. I hope they all suffer until the end of time. These ppl are soul- less do not. Walk- crawl do anything except getting into business with these horrible evil unfeeling shady until the end of time. These ppl are soul- less do not. Walk- crawl do anything except getting into business with these horrible evil unfeeling shady shady shady peoples. The cars are subpar and they don’t fix anything and will repo in the middle of the night for 2 days late ! Even during the global crisis More

Be aware, they take advantage of individuals with less-than-stellar credit, and they have no problem repossessing your vehicle without contacting you either. Their call center reps are #coldblooded less-than-stellar credit, and they have no problem repossessing your vehicle without contacting you either. Their call center reps are #coldblooded More