I can't emphasize enough how pleasant our experience was working with CJ on our vehicle purchase.
Firstly, Mini of Ann Arbor is first class when you pull in, very clean building with a well thought-out showroom. Easy to find, everyone was very friendly.
Anyhow, we called on a 2015 Nissan Altima and CJ and the staff had the vehicle clean, out-front and ready for a test drive in the 20 minutes it took us to arrive after we called. Before showing us the vehicle, CJ sat us down and combed through the services they had performed on the vehicle (brakes, tires, inspections). I had visited 4 dealerships the 3 days prior and the difference was night and day. Was extremely reassuring to not be ambushed and met with high pressure sales tactics after barely stepping out on to the lot!
Test drive went well, car was as advertised. We had a short negotiation and 45 minutes later, I was heading home in my new purchase.
Zach was very polite and helpful going through the paperwork, had a nice talk with him as well. Great guy.
My mother accompanied me just in case we decided to make the purchase and she was so impressed with CJ and Mini that she's considering driving down from Traverse City when her lease is up next spring!
Excellent experience overall. Highly recommend CJ, she's a genuine person and very professional.