Unfortunately I totaled my first Mini Cooper and honestly was not very excited about replacing it. However, everyone I encountered at this dealership truly went above and beyond to find me a car I would love! Diego was my sales consultant and he was very knowledgeable of all the cars on the lot, as well as different options to customize my car. Ultimately I found the perfect car, and now couldn't be happier! When I first drove the car home I noticed an unusual "rattling", I called the dealership and they were able to get me into the service station right away to take care of it. It took two trips to find the source of the noise, but everyone working at the service station were very friendly and knowledgeable, and were able to find the noise (a pesky piece of loose trim) and fix it up. Jason helped me out a lot during the service process and assured me that if I ran into any other problems to just give them a call and they'd fix it up. Overall, I had a wonderful experience and I couldn't recommend Mini of Ann Arbor enough!