Back

MINI of Austin

Austin, TX

4.9
207 Reviews

7113 McNeil Dr.

Austin, TX

78729

Directions

By Type

Showing 207 reviews

September 16, 2022

Repaired the items on my car that needed to be addressed, A video of the work in progress made it easier for to see and understand the problem. I’m confident in the repair work and parts. More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaqueline Porras
Sep 16, 2022 -

MINI of Austin responded

Jules, thank you for your high star rating. We're happy to see that your experience with our team here at MINI of Austin was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

September 09, 2022

Awesome! Friendly! Professional! Great service and a very clean environment both in the service area and waiting or sales areas More

by Deborahtx512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Vinson
Sep 09, 2022 -

MINI of Austin responded

Hello. We are pleased to know you found our waiting areas to be clean and comfortable. Our goal here at MINI of Austin is to provide you with friendly staff and great customer service, and we are glad to see we achieved that. Thank you for a fantastic review. We appreciate it. Please reach out if we can assist you with anything else.

September 01, 2022

The salesman was very curtious and took the time to answer all of our questions. It was a very enjoyable experience. More

by tjshaw925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 02, 2022 -

MINI of Austin responded

Thank you for your positive review. We here at MINI of Austin are overjoyed to know you were shown a great dealership experience working with our Sales Team. Please let us know if there is anything else we can help you with.

September 01, 2022

Great service and my service advisor went above and beyond to make sure I was satisfied More

by Rockercjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Sep 02, 2022 -

MINI of Austin responded

Hello! Thank you for your perfect star rating. We are happy to learn that your experience with our Service Team here at MINI of Austin was satisfying. We strive to deliver a great experience to all of our valued customers. We look forward to continuing to serve you in the future.

August 31, 2022

The manager was attentive to my needs and extremely professional throughout the process of getting my Mini updated. More

by Jonathan_Flavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 01, 2022 -

MINI of Austin responded

Thank you for choosing MINI of Austin. We are happy to know your visit was great. If we can assist you in any future needs please let us know.

August 31, 2022

Top notch service from drop-off to pick-up! Mike and Taylor in customer service were courteous, friendly and totally professional. They kept us informed throughout the servicing of our Mini. On More

by jonesy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (Bear), Taylor, In Customer Service-- 5 Stars!!, Sean Weaver
Sep 01, 2022 -

MINI of Austin responded

Hello, we are honored to read that our Service Team provided you with courteous, friendly, and professional service. It's great to read that everything from drop-off to pick-up was top-notch. MINI of Austin is proud of our service area and to be able to serve your automotive needs in a well-organized immaculate shop shows our customers what their business means to us. Thank you.

August 31, 2022

Simply… The Best! Steven, Brad and Austin! Thankyou so much for all your help! Love my Mini! More

by shashimac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guirro. Brad and Austin, Sean Weaver
Sep 02, 2022 -

MINI of Austin responded

Thank you for your kind words! We're happy we could help find you an amazing Mini. We hope you continue to choose MINI of Austin for all your automotive needs. Take care!

August 21, 2022

Great communication. I especially like the video of our mini when the work is done. Super helpful staff, extremely knowledgeable More

by Thorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline P
Aug 25, 2022 -

MINI of Austin responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a helpful, positive experience working with the MINI of Austin Service Team. We appreciate your business and hope to see you back again in the future.

August 18, 2022

Was nervous about the oil in my mini as the light came on and was worried something would happen since my appointment was a week away…. I drove in and asked if they could check my oil, it was a bit low and h More

by Mansfieldmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie! Manual my technician , Sean Weaver
Aug 19, 2022 -

MINI of Austin responded

Thank you for this wonderful feedback. We take pride in providing great service to all of our guests and we are thrilled that this is reflected in your experience working with the MINI of Austin team. We appreciate your business and hope you have a wonderful day.

August 16, 2022

It was a great experience shopping for car with Mini of Austin. They went above and beyond to accommodate my needs. More

by Unknown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Moreno
Aug 17, 2022 -

MINI of Austin responded

Hello, we are so glad you had a great experience shopping for a car with us here at MINI of Austin. Our team appreciates this wonderful review.

...
10
...