MINI of Austin

Great communication and service. Steven is a fine salesman. Explained everything. Kept us up to date on process of leasing a new mini. I love my new car! salesman. Explained everything. Kept us up to date on process of leasing a new mini. I love my new car! More

I will definitely advertise mini of Austin as the place to buy a car. Damon was easy to work with. Not only did he have the best price but he had my car delivered to my front door. to buy a car. Damon was easy to work with. Not only did he have the best price but he had my car delivered to my front door. More

Worked with me to fix small problems with the car and when they found a more major problem got me an Uber to and from my home so I wouldn’t be stuck there for hours. when they found a more major problem got me an Uber to and from my home so I wouldn’t be stuck there for hours. More

Our salesperson Steven was very knowledgeable of the product and exercised great patience as we sorted out our needs and preferences from their inventory, ultimately resulting in our purchase product and exercised great patience as we sorted out our needs and preferences from their inventory, ultimately resulting in our purchase More

Thank you for replacing the faded bumpers, they came with the new car and really needed changing. Jacqueline ensured that the parts were in inventory prior to the service the new car and really needed changing. Jacqueline ensured that the parts were in inventory prior to the service More

Our new dealership since moving to Texas. The whole team is very attentive. Great work. Had to order some warrantied parts and they came in within 1 day. Got a follow up appointment for the next day! Great is very attentive. Great work. Had to order some warrantied parts and they came in within 1 day. Got a follow up appointment for the next day! Great at communicating as well, and love that they whole department does it via text!! More

Customer Obsession? I am not sure what should I rate it... We spent ~1.5 hours with the Sales rep; confirmed what we want and when we want. It's been 2 working weeks - No courtesy to reply back to X num it... We spent ~1.5 hours with the Sales rep; confirmed what we want and when we want. It's been 2 working weeks - No courtesy to reply back to X number of calls. We were ready to pay then and there with additional deposit, if any. What matters is time and associated sentiments around such a purchase. Thank you, Mini of Austin! Extremely delighted Customer. More

I got great, friendly, attentive personalized service. My service advisor went beyond the call. The waiting area was pleasant and everything was explained to me as I waited for service. service advisor went beyond the call. The waiting area was pleasant and everything was explained to me as I waited for service. More

Excellent service, very courteous and thorough. Check in was on time and expeditious. Digital updates and videos during service was an unexpected plus, and the convenience of signing paperwork digitally was was on time and expeditious. Digital updates and videos during service was an unexpected plus, and the convenience of signing paperwork digitally was fantastic. More

TOP NOTCH I have dealt with Mike Gardner for the last TOP NOTCH I have dealt with Mike Gardner for the last few years and he is the main reason I continue to use your service department . He has alway TOP NOTCH I have dealt with Mike Gardner for the last few years and he is the main reason I continue to use your service department . He has always been pleasant, knowledgeable and professional More