MINI of Austin

Very nice customer service, beautiful and clean. I don’t think I got a complimentary car wash though. Car was still dirty when I picked it up. But I will still be back! I don’t think I got a complimentary car wash though. Car was still dirty when I picked it up. But I will still be back! More

My Mini Countryman needed a fairly large repair, but Mini of Austin still managed to get my car in to look it over right before the December holidays! I was given a loaner vehicle while it took some time fo of Austin still managed to get my car in to look it over right before the December holidays! I was given a loaner vehicle while it took some time for my car to get fixed, which I am so grateful for. I had called around to several BMW repair shops, and Mini of Austin was equally competitive with pricing, so that made it a no brainer to take it into the dealership. Mike Gardner, my service advisor, and the technician working on my car kept me up to date with everything going on from diagnosis and throughout the repair process, I felt like they were taking care of me and my car! There was no pressure to repair everything that was recommended, they just provided quotes and if I was interested to let them know. Very happy with my decision to bring my car into see them, I will bring my car back to them for any future repairs. More

They kept me informed at all stages of the repair. They didn’t press to have all repairs performed at this time. They ranked a couple of other items that were needed as not urgent but should be perfor They didn’t press to have all repairs performed at this time. They ranked a couple of other items that were needed as not urgent but should be performed on my schedule. More

They were very efficient, They completed the work on time and did a good job. and did a good job. More

The staff at Mini of Austin are so pleasant to work with. They are concise and always return calls promptly…not to mention just plain nice folks! They are concise and always return calls promptly…not to mention just plain nice folks! More

Excellent customer service experience and were very responsive to my questions and concerns on my vehicle responsive to my questions and concerns on my vehicle More

Treats you like family! They are all about great service and follow up to make sure everything is right, even after you drive off the property. I love Mini of Austin and They are all about great service and follow up to make sure everything is right, even after you drive off the property. I love Mini of Austin and my 14-year-old Mini Cooper does too! More

Great service, hassle free negotiations. In particular working with Damon Whitmer was a pleasure and is highly recommended. In particular working with Damon Whitmer was a pleasure and is highly recommended. More

Great service. They were good at communication. Treated me like I was a valued customer. They were good at communication. Treated me like I was a valued customer. More

I always feel that I have received top notch service on my Mini and have confidence that everything is done correctly. my Mini and have confidence that everything is done correctly. More