MINI of Charleston

Had a sudden battery failure, Alecia of MINI of Charleston expedited the repair and I was out the door in an hour!! Alecia is the BEST!! Charleston expedited the repair and I was out the door in an hour!! Alecia is the BEST!! More

The entire team was absolutely amazing. But Russ really stuck out to me! He was so friendly and very knowledgeable on everything MINI. I couldn’t express my gratitude enough for helping me But Russ really stuck out to me! He was so friendly and very knowledgeable on everything MINI. I couldn’t express my gratitude enough for helping me through the journey of purchasing my first MINI! THANK YOU RUSS ❤️ More

Just had yet another great experience at this dealership! Russ and the entire crew always make you feel so welcome, it’s certainly not something you get most places these days. Russ and the entire crew always make you feel so welcome, it’s certainly not something you get most places these days. More

This store is always so wonderful to work with, the entire staff really seems to enjoy what they do and it shows! The service doesn’t stop when you purchase the car either, I’m always greeted with a s entire staff really seems to enjoy what they do and it shows! The service doesn’t stop when you purchase the car either, I’m always greeted with a smile when coming in for maintenance and my Motoring Advisor Russ even makes sure to say hey and check in on how everything is going. This store genuinely cares about the client, it’s not just another sale to them. They’ve got a client for life! More

Good selection of cars. Salesperson was helpful, tried hard .Closing was easy and fast with no problems Salesperson was helpful, tried hard .Closing was easy and fast with no problems More

They were courteous, informative, and prompt. I waited and they got me in and out quickly. I waited and they got me in and out quickly. More

Customer service was impeccable. Their was space to work while I waited. Loved the video and text messaging while the car was being serviced Their was space to work while I waited. Loved the video and text messaging while the car was being serviced More

Andy Tournear is a fantastic service advisor, originally I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues I came into the dealership with a problematic 2015 Mini Cooper, and this dealership was far cheaper than a local third party, fixed all of the issues the vehicle was experiencing, and were extremeley transparent about the issues they fixed, with video recordings and concicse quotes. Came back recently for an oil change and an inspection, couldn't be happier! More

Alecia, our service advisor, is fantastic every time. Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. I Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. It inspires customer confidence. From sales to service, MINI of Charleston has taken very good care of us. More

Scheduled maintenance was performed on time and completed promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. More