MINI of Knoxville

Admittedly, I've always been a car nut, but typically still hate the purchase process. I have a background in my career of Customer Service and for many years now Sales. I am very often dumbfounded by still hate the purchase process. I have a background in my career of Customer Service and for many years now Sales. I am very often dumbfounded by how unprofessional Salespeople can be. Poor presentation, poor or no followup, not knowing their product, all the reasons one looks for NOT to return to buy again or recommend a friend to buy. MINI of Knoxville gave me all the reasons to buy and to recommend them to a friend and it was all spearheaded by Andrea DeMarco. From our first contact to signing the papers, she was always there, always following up and assuring our interests and needs were met. She seems to have a great support group within the dealership, from the Business Manager to the Service Manager, who from now on I want as my best friend. Thanks to all for making our purchase fun again. More

From my initial contact to driving away this has to be the best new car buying experience in all my years. Ms DeMarco was very professional, friendly and answered all my questions promptly and thoroughly. the best new car buying experience in all my years. Ms DeMarco was very professional, friendly and answered all my questions promptly and thoroughly. Tom Pack in finance was great and the gal who did the delivery and went through all the great features on the 2011 MINI was perfect. So all in all I would HIGHLY recommend anyone to give them a chance if youre contemplating a new MINI. Mike McKnight More