MINI of Las Vegas

My experience was excellent from the appointment making to driving away Dawn is amazing & so knowlagble she was effecient & answered every questions our experience was A+ to driving away Dawn is amazing & so knowlagble she was effecient & answered every questions our experience was A+ More

The finance department was absolutely predatory. Made me sign 3 contracts. Fraudulent, predatory, dishonest, dishonorable, terrible business. Justin, Spenser brought my credit from an 800 to 700. He Made me sign 3 contracts. Fraudulent, predatory, dishonest, dishonorable, terrible business. Justin, Spenser brought my credit from an 800 to 700. He added $8000 of warranties without my consent. He tried to tell me that if I didn't buy the warranties there was no sense in buying the car. I stood my ground and said I didn't want warranties. They were added to the contract anyways. 3 contracts later they were removed while I was told, I had to sign the no warranty contract without receiving legal advice and leaving the room. I bought the mini Cooper and shortly after a tire blew out. I brought it back and they told me the wrong tires were sold with the car. They did not pay for the tire replacement. They did nothing to compensate me for ruining my credit score and charging me a 3% higher interest rate with shorter terms. The worst customer service I've ever experienced. Such a shame mini Cooper is such a quality car. The customer service exploits the product and does a dishonorable, preditory, shameful job. I would tell everyone to stay away from this fraudulently run business. More

Professional and excellent service. Always available to assist when emergency situations arise. Dependable experienced mechanics. Always available to assist when emergency situations arise. Dependable experienced mechanics. More

Sean and Chris take the best care of me and my Mini! They walk me through each step and help educate me on what my car needs. They treat me like family which is so comforting as a new resident of Vegas. They walk me through each step and help educate me on what my car needs. They treat me like family which is so comforting as a new resident of Vegas. I am so grateful and appreciative of their help. Amazing customer service. More

No service! Keep upsell other area that you were not there for. . Very disappointed it. Keep upsell other area that you were not there for. . Very disappointed it. More

Attention to detail! !! Xavier my salesperson together with Donald the manager made everything smooth and easy. !! Xavier my salesperson together with Donald the manager made everything smooth and easy. More

The service department is like no other place I’ve been to. They are all so friendly and helpful. Getting an appointment is always a breeze, and they go above and beyond to make sure my car is in perfect to. They are all so friendly and helpful. Getting an appointment is always a breeze, and they go above and beyond to make sure my car is in perfect running order. I can honestly say I’ve never felt safer or more taken care of than I have here. More

My experience with MINI of Las Vegas is always positive. Chris Uhles is extremely knowledgeable about MINI and easy to work with. Thank you for such a great experience. Chris Uhles is extremely knowledgeable about MINI and easy to work with. Thank you for such a great experience. More

My experience was good but there were a few things i was unsatisfied couldnt get straight answers and the tires on my vehicle were not safe they just rotating them verses changing the two bad tires im not s unsatisfied couldnt get straight answers and the tires on my vehicle were not safe they just rotating them verses changing the two bad tires im not sure if i would refer friends or family at this point More

Dealership handled minor issue professionally and quick. Great customer service. Very friendly and efficient. Thank you. Great customer service. Very friendly and efficient. Thank you. More