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MINI of Las Vegas - Service Center
Las Vegas, NV
172 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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172 Reviews of MINI of Las Vegas - Service Center
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August 11, 2021
Professional, detailed, and courteous staff! Very dependable! My service representative Dawn is always willing to help ensure my vehicle gets back on the road in a timely manner. dependable! My service representative Dawn is always willing to help ensure my vehicle gets back on the road in a timely manner. More
by Sdoak21
Employees Worked With
Dawn
August 09, 2021
Always friendly and helpful - got me in and out quickly and answered all my concerns - changed the oil and filters checked the tires and and checked the status of the vehicle -Thanks again!! and answered all my concerns - changed the oil and filters checked the tires and and checked the status of the vehicle -Thanks again!! More
by jcc11mini
Employees Worked With
Dawn Trail
August 02, 2021
As always the service department exceeded expectations. Dawn our service writer was fantastic. Our battery had died and we needed the battery in on a Saturday. She said no problem, and had the car back to Dawn our service writer was fantastic. Our battery had died and we needed the battery in on a Saturday. She said no problem, and had the car back to us in a few hours. More
by flavioo
Employees Worked With
Dawn
March 06, 2016
Dealership DAMAGED NEW 2015 Cooper Service Manager claims door CRUSHED roof but it looks VANDALIZED!! GM refused to Pay for DAMAGE!! I AM DISABLED-brain injury- I'm terrified of BULLYIN Service Manager claims door CRUSHED roof but it looks VANDALIZED!! GM refused to Pay for DAMAGE!! I AM DISABLED-brain injury- I'm terrified of BULLYING & more DAMAGE to my NEW Cooper. More
by IntellectuallyDisabled
Employees Worked With
GM-Yerace, GM-Busse, Srvc Mgr-Levy
July 06, 2015
Amazing service experience I drove 350 miles for a long 4th of July weekend and my son's birthday celebration when my engine light came on. Dominic fit me in Friday afternoon, p I drove 350 miles for a long 4th of July weekend and my son's birthday celebration when my engine light came on. Dominic fit me in Friday afternoon, provided shuttle service so our vacation wasn't a bust and had my car fix and ready to go in a few short hours. Everyone was friendly and went out of their way to accommodate us. Thank you Dominic, Koa and the rest of the staff at Mini Las Vegas! More
by San Diego mini driver
Employees Worked With
Dominic and Koa
July 12, 2013
The dealership staff was amazing and very pleasant to deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks again to the team at MINI of Las Vegas for all there hardwork and efforts. More
by steveyreppert
Employees Worked With
service team
April 20, 2013
Phredd has helped me on two occasions when I had a later appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail More
by RandyMcPhail
Employees Worked With
Phredd Andrews
February 18, 2013
I went in for my 3 year annual service. They said I needed an alignment and I said go ahead. When I got my car back and headed home the engine over heated. I stopped to check under the hood and they needed an alignment and I said go ahead. When I got my car back and headed home the engine over heated. I stopped to check under the hood and they left the cap off the coolant resevour. I had to call Minni assist and have my car towed back to the dealership. They said the cap must have poped off while I was driving. I was amazed that they would not acknowledge they made a mistake. They replaced the cap but did not cleanoff under the hood where all the coolant splattered every where. I had to wash the engine and hood when I got home. If they had admitted to their mistake I would not have been so furious about the error. I live 150 miles from Las Vegas and could have been stranded in the middle of nowhere. I will never use there service department again. More
by UserName49
Employees Worked With
Don't remember
July 15, 2011
I found the service Dept knowledgeable and helpful...my car (05 Mini) was repaired on time and so far fixed right the first time...drove it in from Cali...it seems more dearlers here have that holier than car (05 Mini) was repaired on time and so far fixed right the first time...drove it in from Cali...it seems more dearlers here have that holier than thou attitude... More
by cfetexan
Employees Worked With
John
