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MINI of Ontario

Ontario, CA

4.8
198 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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198 Reviews of MINI of Ontario

December 28, 2022

I really like the inspection video! And the prompt service! Marcos and Kipp were very helpful about warranty information! Wasn’t real happy with the automated system to make an appointm More

by emeraldmermaid77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madrid, Doug Pielemeier
Dec 29, 2022 -

MINI of Ontario responded

Hello, thank you for your positive review and feedback. We appreciate and welcome all feedback here at MINI of Ontario, and aim to provide the best quality service to all of our valued customers. Let us know if there is anything else we can assist you with, and have a great day.

December 21, 2022

Marcos and the team provide excellent loaner cars and excellent comprehensive service! Truly appreciate getting my car back just in time for my next surgery. Love my MINI! More

by Pamma Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos, Alyssa and Zack, Doug Pielemeier
Dec 21, 2022 -

MINI of Ontario responded

Dear Pamma, Our team is glad to be told that you had a positive interaction with our dealership. We are so very grateful to you for adding this excellent recommendation about MINI of Ontario online here on DealerRater. Thank you for being a valued customer.

December 14, 2022

Exceptionally professional, knowledgeable, courteous. Recommend highly. Easy process. Everything explained in detail. No complaints. Fantastic. More

by m212f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Dec 16, 2022 -

MINI of Ontario responded

Hello, thank you for taking the time to leave such an uplifting review for us here at MINI of Ontario. We appreciate your recommendation, and we hope you have a nice day.

December 05, 2022

Good services from Alex Madrid. 100%satisfaction. Respectful and not pushing for my purchase. 100% recommended More

by nelsonosorio1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Dec 05, 2022 -

MINI of Ontario responded

Thank you for taking the time to share your positive review and give us five stars here at MINI of Ontario. Our team will be happy to assist with anything you need on your next visit, come back any time.

December 02, 2022

Our sales adviser, Alex Madrid, was courteous and quick to respond to any and all of our concerns. We purchased at a distance, so when something went wrong, he immediately sprang into action to find us a s More

by bearfoot inn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madrid, Doug Pielemeier
Dec 02, 2022 -

MINI of Ontario responded

We are so thrilled to learn about how wonderful your experience was at MINI of Ontario with our Sales Team. We are glad that your questions were answered. Thank you for taking the time to leave us a five-star review. We look forward to working with you again in the future. Congratulations on your new vehicle!

December 01, 2022

I’ve been going to xxxx for the past 5+ years and have observed how they have continued to upgrade theirs means of communication with the customer. From the online appointment capabilities, to text messag More

by staikr8v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Dec 02, 2022 -

MINI of Ontario responded

We are glad to learn that you are consistently impressed with our Service Department's communication capabilities. Thank you so much for being a valued customer of MINI of Ontario. Have a great day!

November 30, 2022

Great customer service, great service for everything from fixing car, concierge, loaner! I will come back here again More

by Toortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Nov 30, 2022 -

MINI of Ontario responded

Greetings, thank you for taking the time to leave a positive rating for us at Mini of Ontario. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2022

Marco has given us great service. We appreciate the feedback and videos from the mechanics. Customer service has been awesome. We will be purchasing out 3rd Mini next year. More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Nov 30, 2022 -

MINI of Ontario responded

Hello, thank you for your feedback and positive rating. We appreciate learning that your experience here at MINI of Ontario has been an enjoyable one, and we look forward to seeing you next time. Have a great day.

November 29, 2022

Marcos and the other employees were very knowledgeable, kind and professional. I will return with all my service needs for my Minis. More

by Louseepher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Nov 30, 2022 -

MINI of Ontario responded

Hello, thank you for your excellent rating and review. We appreciate learning of your positive experience with our team members here at MINI of Ontario. Have a great day.

November 27, 2022

I leased then brought my mini from this dealership because of the service & customer service! Myckaet visit in was awesome! Artemisa got my car going, kept me in the loop with texts(my favorite) & eve More

by Julz2treasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artemisa
Nov 27, 2022 -

MINI of Ontario responded

Thank you for stopping by to see us at MINI of Ontario. Have a great day, and we appreciate your 5-star rating.

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