
MINI of Ontario
Ontario, CA
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198 Reviews of MINI of Ontario
I really like the inspection video! And the prompt service! Marcos and Kipp were very helpful about warranty information! Wasn’t real happy with the automated system to make an appointm And the prompt service! Marcos and Kipp were very helpful about warranty information! Wasn’t real happy with the automated system to make an appointment! Could not get 7:00am unless I spoke with a live person even though it was available! More
Marcos and the team provide excellent loaner cars and excellent comprehensive service! Truly appreciate getting my car back just in time for my next surgery. Love my MINI! excellent comprehensive service! Truly appreciate getting my car back just in time for my next surgery. Love my MINI! More
Our sales adviser, Alex Madrid, was courteous and quick to respond to any and all of our concerns. We purchased at a distance, so when something went wrong, he immediately sprang into action to find us a s to respond to any and all of our concerns. We purchased at a distance, so when something went wrong, he immediately sprang into action to find us a solution. In the end, we couldn't be happier with our new car. More
I’ve been going to xxxx for the past 5+ years and have observed how they have continued to upgrade theirs means of communication with the customer. From the online appointment capabilities, to text messag observed how they have continued to upgrade theirs means of communication with the customer. From the online appointment capabilities, to text messages from your service rep, to the videos taken by your service technician, I appreciate and value communication. The entire Service Staff is extremely competent and courteous. More
Marco has given us great service. We appreciate the feedback and videos from the mechanics. Customer service has been awesome. We will be purchasing out 3rd Mini next year. We appreciate the feedback and videos from the mechanics. Customer service has been awesome. We will be purchasing out 3rd Mini next year. More
I leased then brought my mini from this dealership because of the service & customer service! Myckaet visit in was awesome! Artemisa got my car going, kept me in the loop with texts(my favorite) & eve because of the service & customer service! Myckaet visit in was awesome! Artemisa got my car going, kept me in the loop with texts(my favorite) & even looked into a service issue with thermostat, that was found to be covered by mini..so greatful she did that. I will be back! Thank you More