2,048 Reviews of MINI of Ramsey - Service Center
Blown Tire I had a tire blow out. They got me in right away and finished in the hour. Awesome staff especially Nick Falvo, the service advisor I had a tire blow out. They got me in right away and finished in the hour. Awesome staff especially Nick Falvo, the service advisor More
Ridiculous I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charg I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charge $200 for an Alignment. Put decent tires on a car before a customer purchases a vehicle from your dealership. This is totally unacceptable that tires need to be replaced after 8000 miles. More
Just Amazing The best experience I always have. Service is excellent and I really trust you guys !! My friend came here and He is looking to buy a car just becaus The best experience I always have. Service is excellent and I really trust you guys !! My friend came here and He is looking to buy a car just because the way my car is been treated all attention it’s not only a car is more than that :) More
Amazing Service Advisor I met my service advisor for the first time when I had an issue with my sunroof panel and ended up speaking for quite some time after. Thier staff has I met my service advisor for the first time when I had an issue with my sunroof panel and ended up speaking for quite some time after. Thier staff has been extremely friendly every time I go and I would recommend them 100% of the time. More
Tire Replacement Nick our Service advisor did a great job in getting our tire replaced through our tire & rim insurance policy, thank you Nick and Prestige Mini. Nick our Service advisor did a great job in getting our tire replaced through our tire & rim insurance policy, thank you Nick and Prestige Mini. More
Wonderful Service Experience I've been a loyal customer of this dealership and purchased two Mini's from them and the service department has always exceeded my expectations. I've been a loyal customer of this dealership and purchased two Mini's from them and the service department has always exceeded my expectations. More
Service was performed quickly and efficiently and wasn't eve The service light came on on my car I called in the morning they were able to see me at 9 and all the work was done by noon efficient fair price frien The service light came on on my car I called in the morning they were able to see me at 9 and all the work was done by noon efficient fair price friendly helpful technicians and all the people at the dealership More
Great experience Needed a hard-to-find part to optimize performance of my JCW Hardtop. Nick researched the information, obtained the parts and then kept me information Needed a hard-to-find part to optimize performance of my JCW Hardtop. Nick researched the information, obtained the parts and then kept me information at every step along the way. A great experience! More
JCW Dinan Tune Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at no charge, and was able to spend the day conducting business in NYC. My Customer Service Rep Nick Falvo was accommodating and informative. Special xxxxxxgo out to Sales Rep Michelle who spent unscheduled time with me during a random stop at the dealership on a previous business trip. She had insights into JCW performance tuning that I did not get at other dealerships. More
Great experience ! Very efficient Nicholas Falvo was my service provider. He did an amazing job in explaining all the issues I had with my mini cooper and what next steps should be tak Nicholas Falvo was my service provider. He did an amazing job in explaining all the issues I had with my mini cooper and what next steps should be taken. I felt very pleased with his job and his honesty. Great employee ! More