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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,048 Reviews

2,048 Reviews of MINI of Ramsey - Service Center

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April 23, 2018

Blown Tire I had a tire blow out. They got me in right away and finished in the hour. Awesome staff especially Nick Falvo, the service advisor More

by PINSLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 23, 2018

Ridiculous I brought my 2017 mini in for its yearly service. I was told that a year old car with 8,000 miles on it needs 4 new tires. And you were going to charg More

by JSTMBR
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Michelle Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

MINI of Ramsey responded

We're extremely sorry for any inconveniences you encountered with us. A service specialist will gladly speak to you about this matter. Please contact our service department at your earliest convenience and we will do our best to respond to any questions or concerns you may have. Thank you.

April 23, 2018

Just Amazing The best experience I always have. Service is excellent and I really trust you guys !! My friend came here and He is looking to buy a car just becaus More

by CORE6984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
April 23, 2018

Amazing Service Advisor I met my service advisor for the first time when I had an issue with my sunroof panel and ended up speaking for quite some time after. Thier staff has More

by JNOUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Flasco
April 23, 2018

Tire Replacement Nick our Service advisor did a great job in getting our tire replaced through our tire & rim insurance policy, thank you Nick and Prestige Mini. More

by jeter04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 22, 2018

Wonderful Service Experience I've been a loyal customer of this dealership and purchased two Mini's from them and the service department has always exceeded my expectations. More

by ktoledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 21, 2018

Service was performed quickly and efficiently and wasn't eve The service light came on on my car I called in the morning they were able to see me at 9 and all the work was done by noon efficient fair price frien More

by EREESBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
April 20, 2018

Great experience Needed a hard-to-find part to optimize performance of my JCW Hardtop. Nick researched the information, obtained the parts and then kept me information More

by PMDICKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
April 20, 2018

JCW Dinan Tune Excellent service. Installation was done on time and completed earlier than expected. Traveling from out of town, I was provided a loaner vehicle at More

by MOLANARI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo
April 19, 2018

Great experience ! Very efficient Nicholas Falvo was my service provider. He did an amazing job in explaining all the issues I had with my mini cooper and what next steps should be tak More

by CBAEZ10994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
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