MINI of Ramsey - Service Center

service department at Prestige Mini excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employ excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employees working on your vehicle. Staff is friendly and willing to spend time with customers. More

Will Change How You View Your Car Dealer I purchased my Mini a few years ago. Its a 2013 Clubman and let me tell you how much I love my car! That aside this a dealer review... My buying I purchased my Mini a few years ago. Its a 2013 Clubman and let me tell you how much I love my car! That aside this a dealer review... My buying experience was remarkable. Bob was my sales guy and he is so nice. Says hi to me everytime I am in the dealership, remembers me by name, and is always interested in my experience with the car. Everyone in the dealership is passionate about their Mini and they really share the same love and passion for the Car. Now getting to the Service. I've had some trouble with my car. Its not perfect and there has been an issue or two here or there. Anytime I have a problem, a loaner is almost always on the table. They will go out of their way to make sure your accomodated as best as possible. If they cant get you a loaner, they set you up with a rental. Really really impressive service offering. I've had a lot of trouble with my wheels, the pot holes in NJ are a mess! So I've gone through so many tires and even rims. I generally deal with Victor every time and he is the man. Really does everything he can to the best he can to service you. They are sooo busy all the time and he'll always find the time to get back to me. He is great with explaining options and always has your interest in mind. He's not goign to try and sell you on something you dont need. He presents you with all of your options and will help you with whichever works best. I also really like that they take the time to show you any issues with the car and bring you into the repair bay so you can see it for yourself. Ive dealt with other dealers from other car brands and none even come close to the level of service offered by Prestige. I love my Mini. Will likely buy another Mini when the time comes, but if I did go for another brand, I dont think I would deal with anyone that is not a Prestige dealer. Unless maybe its just MINI that's so awesome. I just wouldn't go anywhere else. Keep up the phenomenal work. Thank you! More

Putting fun into buying a car Working with Suditi was great. It usually isn't easy buying a car. She makes the experience fun. She loves what she does and it shows. This is my t Working with Suditi was great. It usually isn't easy buying a car. She makes the experience fun. She loves what she does and it shows. This is my third mini and it will be the only tupebof car I will ever buy. More

10 years of satisfaction I've dealt with many service and sales personnel at Prestige MINI, both in Mahwah where I ordered and three months later drove away in my first MINI, I've dealt with many service and sales personnel at Prestige MINI, both in Mahwah where I ordered and three months later drove away in my first MINI, a 2005 MCS, and now in Ramsey at MINI Prestige's newest location. Always professional and courteous, the staff are there to serve their fellow enthusiatic Motorers. Spiro Bogris professionally and courteously handled my last-second decision to trade in my beloved 2005 MCS for another sharp, 2013 MCS sitting on the floor and Max Landau most recently impressed me as a great service advisor from the moment we said hello. The MINI Cooper says a lot about itself and the people at Prestige MINI are worthy of accolades. I'll keep coming back. More

Derek Bruno (Service Manager) is the best! He's a Derek Bruno (Service Manager) is the best! He's a very understanding,competent and efficient service manager at Prestige MINI. He should've been h Derek Bruno (Service Manager) is the best! He's a very understanding,competent and efficient service manager at Prestige MINI. He should've been here since day one! MINI needs employees like him. I'm so happy to have met and interacted with a guy like him that takes the time to listen and resolve my motoring issues with my JCW. I can guarantee anyone coming to him that their problems and issues will be resolved and handled! I love doing business with him. He's not only a service manager. He treats me like a family member. Pavel Pichardo (Appointment Coordinator) is also a new gem at Prestige MINI. He has been a great help as well. He is always attentive to needs I express to him, very friendly and knowledgeable about these cars. Mike Tornatore in the Finance depatment is true asset to Prestige MINI. Terry Glattman, i have known for years. He sold me my JCW in 2009. He's been a real family member ever since. I'm so happy to have met them. They get the job done right! More

I have worked with Carolyn on numerous occaisons she is always accomadating of my schedule, keeps me up to date on my service and explains any additional work that needs to be done. Carolyn is very knowled always accomadating of my schedule, keeps me up to date on my service and explains any additional work that needs to be done. Carolyn is very knowledgeable of the MINI brand and also of my car and what is happening with it. Thank you Carolyn for always making servicing my MINI enjoyable! More