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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,060 Reviews

2,060 Reviews of MINI of Ramsey - Service Center

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March 05, 2024

So far so good, except for the free hand car wash. Thank you for being a good experience. More

by HYUNJINLEE1026
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

MINI of Ramsey responded

Hello Hyun! Thanks for letting us know that you had a good experience with us at MINI of Ramsey. If you had any questions or concerns regarding the free car wash, please let me know! We aim to serve our customers to their complete satisfaction. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

March 01, 2024

They provide excellent customer service as well as maintenance on the car. Always satisfied with the service! More

by BRIANNA.CARTER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

MINI of Ramsey responded

Hello Brianna! We're delighted to know you've been satisfied with the service at MINI of Ramsey. Thanks for your positive feedback. Drive safe and come again soon!

February 26, 2024

Amazing and love Terry! Great service and wonderful staff, I will be back if I need anything! More

by Ehunt523
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mozdziez
Feb 27, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Terry at MINI of Ramsey. We hope to see you again soon!

February 25, 2024

We love that they treat everyone as an equal even though we are middle class. Great service. More

by abigailepp
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Velazquez
Feb 26, 2024 -

MINI of Ramsey responded

Hi Abigail! Thanks for letting us know that our team treated you well at MINI of Ramsey. We aim to deliver excellent service to everyone that comes into our shop. We hope to see you again soon!

February 25, 2024

Great customer service Helped with choices, every nice guy, Had a great attitude and great help More

by Noelsuarez65
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Velazquez
Feb 26, 2024 -

MINI of Ramsey responded

Hi Noel! Thanks for letting us know that you received great customer service from our team at MINI of Ramsey. We hope to see you again soon for more awesome visits!

February 24, 2024

Always a pleasure. I'm on my third Mini and I hope to always drive one. More

by RGBREUR
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
Feb 26, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you always have a great experience with our team at MINI of Ramsey. We hope to see you again soon when you're ready for your fourth!

February 24, 2024

I had a negative experiences with Mini Services. Firstly, when I received my new car, I noticed that the license plate frame was broken and the screws were rusted. Although it was a small issue, I f More

by HYUNJINLEE1026
Recommend Dealer
No
Employees Worked With
Mark Mozdziez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

MINI of Ramsey responded

I'm sorry to read about your experience. We aim for excellence in all aspects of our service, and it's clear we fell short during your visit. I understand how these issues could affect the excitement of receiving a new car, and I apologize for any inconvenience caused by this situation. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at the number below. Thank you, Abraham Khalifeh - Sales Manager - 551-777-5700

February 18, 2024

Fast and easy. Drove back to work and picked up to collect the car. Efficient. More

by westwood0
Recommend Dealer
Yes
Employees Worked With
Tejada.
Feb 19, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you received fast and easy service from our team at MINI of Ramsey. We hope to see you again soon for more efficient visits!

February 17, 2024

Everything was done quickly and efficiently. I was made aware of what needed to be done, and when it was done More

by rdell125
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Velazquez
Feb 19, 2024 -

MINI of Ramsey responded

Hello! We're glad to know that you found our service at MINI of Ramsey quick and efficient. We always aim for clear communication with our customers. Thanks for the positive feedback and come again soon!

February 15, 2024

The workers of dealership are amazing and attentive. Waiting time is very short. Understanding of problems with your car is very clear. More

by ANIKA.KARASEVA
Recommend Dealer
Yes
Employees Worked With
Best service in shortest time
Feb 16, 2024 -

MINI of Ramsey responded

Hi Anika! We're glad to know our team at MINI of Ramsey was able to provide you with a quick and clear service. Thanks for the positive feedback and come again soon!

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