
MINI of Rockland
Rockland, MA
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People super polite. But the Service guys need to develop better customer follow up skills. Over course of repair to my vehicle I found it difficult to get responses and But the Service guys need to develop better customer follow up skills. Over course of repair to my vehicle I found it difficult to get responses and return calls to multiple queries. More
Excellent service department! ! Efficient and prompt. Great communication throughout the process. Returned car to me in perfect order, including wash and vacuum. Car runs great. Hi ! Efficient and prompt. Great communication throughout the process. Returned car to me in perfect order, including wash and vacuum. Car runs great. Highly recommended!! More
South Shore Mini Service always knocks it out of the park! Thanks Kevin for coordinating everything! I really value having a personal contact at the dealership! park! Thanks Kevin for coordinating everything! I really value having a personal contact at the dealership! More
The staff is nice, pleasant, and eager to help you with any issues. No serious complaints, but like any other dealership, they try to sell you expensive additional warranties without a clear explanation of any issues. No serious complaints, but like any other dealership, they try to sell you expensive additional warranties without a clear explanation of what the manufacturer covers. I also wasn't too happy to see my new ordered car up on their website without a clear note indicating that it was sold. Despite this, it was an excellent experience and I'd definitely recommend them. More
South Shire Mini has consistently offered professionalism and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM! and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM! More