MINI of Rockland
Rockland, MA
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My current MINI, a 2024 Cooper S Clubman, and last, a 2016 Clubman were purchased here. Pricing is fair. Trade-in values have been very good / generous. No old school high-pressure, hold you hostage sale 2016 Clubman were purchased here. Pricing is fair. Trade-in values have been very good / generous. No old school high-pressure, hold you hostage sales tactics like the major auto group on the South Shore. Ivo Petrov, the GM, is reasonable and amiable. He had been Finance Manager. I worked with him in that capacity to purchase an extended Maintenance Contract on the 2024 Clubman. Service here is fantastic. Kevin Cowden, Service Manager, is a longtime employee who gets to know his customers and takes good care of them. The same is true of Service Advisor, George Derjani. I have gone to MINI of Rockland for everything related to the Maintenance and Repair of both Clubmans; oil changes, batteries, inspections, even detailing. Video evidence and up-front pricing is always given for every repair or recommended service. Work doesn't proceed until you give approval. I can always get a fresh loaner when needed. And my car is always washed before it's returned to me. I trust the service team, and the technicians are MINI / BMW experts. I won't Service my MINI anywhere else. AndvI won't buy my next one anywhere else. More
My experience at Rockland Mini was wonderful from the minute I dropped off my car to when I picked it up. George explained everything to me and understood my situation the day I brought my car to be serv minute I dropped off my car to when I picked it up. George explained everything to me and understood my situation the day I brought my car to be serviced. Very professional. More
This is my second vehicle purchased here very happy experience with sales and service looking forward for the next vehicle to purchase there experience with sales and service looking forward for the next vehicle to purchase there More
The service department took my car at my scheduled appointment time and had it ready for me when they said it would be ready. They even added some repairs and still finished when agreed. I am very ple appointment time and had it ready for me when they said it would be ready. They even added some repairs and still finished when agreed. I am very pleased with the service at this Mini dealership. More
Had a really good experience and am satisfied. I had my car serviced and detailed there. They were very professional, pleasant, and knowledgeable. They took a video of my car with a narrative of w I had my car serviced and detailed there. They were very professional, pleasant, and knowledgeable. They took a video of my car with a narrative of what the issues were and work needing done. They then listed that work with pricing, priority, and urgency levels, allowing me the opportunity to either do everything or only the absolute necessary. No surprises! I'll be back when other work is needed. More





