MINI of St Louis

My New Mini. Let's Motor! Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and w Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and we are so thrilled with our car. Thanks guys! More

Experience at Mini Kate is a very kind and friendly sales associate. She has customer service in mind at all times, willing to help and to please. I recommend any custom Kate is a very kind and friendly sales associate. She has customer service in mind at all times, willing to help and to please. I recommend any customer to Kate to buy a car. More

Worked with Bill Harada who I found very helpful, insightful and with an excellent sense of humor... He demonstrated empathy and patience with a couple who had different appreciation/needs regarding the purchas and with an excellent sense of humor... He demonstrated empathy and patience with a couple who had different appreciation/needs regarding the purchase of the new MINI and were working to resolve their different needs. I can only say good things about Bill. Most importantly the purchase of our MINI Clubman proved to be the best experience I have had with a car salesman (motoring advisor). It is difficult to both sale your product, but also to be sincere and respectful, Bill accomplished this blend... I will contact Bill when I have a concern about the vehicle, as the complexity of the electronic systems are a challenge. Bill made great effort to help us become comfortable with the features of the MINI and has invited us back for another "lesson,"which we will do... thanks Jim and Barb Morgan ( Please contact us if more info regarding our experience would be helpful). More

Great Service Fast and friendly service. Bill Harada gives excellent personalized salesmanship! He helped me save an extensive amount of money on my purchases. Th Fast and friendly service. Bill Harada gives excellent personalized salesmanship! He helped me save an extensive amount of money on my purchases. Thank you again for all your help! More

Great atmosphere Had a great experience working with Mark. He was very knowledgeable about the product, and had made me feel comfortable during the whole process. We e Had a great experience working with Mark. He was very knowledgeable about the product, and had made me feel comfortable during the whole process. We ended up finding a Denali that I'm very satisfied with. Thanks for your assistance! More

Left with spare money in my pocket, and a smile on my face! I came in to say goodbye to my dying Mini, and Mark and team made my transition as smooth as possible. I came in with my wants in mind, Mark showed m I came in to say goodbye to my dying Mini, and Mark and team made my transition as smooth as possible. I came in with my wants in mind, Mark showed me the matching cars, and was able to steer me to saving money with my choices. Left there with as big of a smile as my first purchase from years ago. More

Great customer expierence I came into Mini of St. Louis and thinking I was walking into the same old high pressure situation I have had at every car dealership. I worked with M I came into Mini of St. Louis and thinking I was walking into the same old high pressure situation I have had at every car dealership. I worked with Mark Con and he was very pleasant to work with and never made me feel uncomfortable. I would rec. this dealership and Mark to any of my friends in the market for a new car, truck, or SUV. More

Great Service Love working with this service staff. they get you in and out with positive results. They respect my time. thanks guys for the great service. Love working with this service staff. they get you in and out with positive results. They respect my time. thanks guys for the great service. More

Good Service Brought my vehicle in for some maintenance. When I arrived I was greeted by Dave Joseph. Dave was very friendly. Dave explained that he was with anoth Brought my vehicle in for some maintenance. When I arrived I was greeted by Dave Joseph. Dave was very friendly. Dave explained that he was with another customer and requested that Rick D help me. Rick was available and just as nice and very helpful. More

Straightforward Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions o Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions on the phone before we came. They allowed us to place a refundable deposit on the car so it wouldn't be sold when we were on our way. They had it ready for us when we showed up. When we asked if we could take it to a dealer for that brand, Sam gave us some names of other dealers (it was Black Friday and many were closed or booked). The only negatives were that they were busy and the usual business manager was gone, so it took a little while to check out. The title wasn't ready so they said they would send it and there was a mix up with the warranty on the sticker, but it has two years left on the manufacturer's warranty so we're happy. Sam also did a great job reviewing the vehicle features and showing how the seats move. Overall, we felt they were straightforward, honest, helpful, and trustworthy. It was a great car-buying experience. More