MINI of St Louis

Easiest car buying experience ever No pressure sales, everyone was very helpful. They take care you. Not a long drug out process , fast and easy. The dealership it's self is well take No pressure sales, everyone was very helpful. They take care you. Not a long drug out process , fast and easy. The dealership it's self is well taken care of. I would buy from them again. More

Not Happy I bought my mini clubman two years ago, it had less than 40000 miles on it. Within two months I took it back and it was the timing chain. They said t I bought my mini clubman two years ago, it had less than 40000 miles on it. Within two months I took it back and it was the timing chain. They said they replaced it. October of this year I take my Mini in due to an engine warning light on. I drive 3 hours to St Louis to have it serviced. They tell me it's valve gasket and fix that. At the same time they tell me water pump may be going bad, but it's not an emergency and if it goes warning will come on. I asked if it needed to be fixed then and he said I could wait again not an emergency. So I decide to wait. One month to the day water pump goes out, no warning light. I live 3 hours from nearest Mini dealer, so I take it to,local mechanic who services them. Over $1000 to repair everything and notes timing chain not good. I call Mini of St. Louis because very concerned how can both of these big ticket repairs be happening when they replaced both two years ago. Water pump was replaced in 2014 also. My daughter has put maybe 6000 miles on this car. Plus I wanted to,let them know how disappointed I was at their diagnosis in October, no emergency? My daughter could have been stranded on the side of the highway driving to her college due to the water pump.. The service manager was very abrupt with me and said the only way he would deal,with it was if it was at an authorized mini dealer. Again that's 3 hours for me with a mini I can't start up. I have tried calling back and left two voice messages with no return calls over the past couple of weeks. One call was made before I took the mini to my local mechanic, no return call. I am highly disappointed with the whole place! My advice is don't buy unless you live close to a dealer because you will be visiting a lot. More

Recent purchase from Sam Hall Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was veryimpressive More

Great experiense all around Kate Bryan was more helpful than any other sales person at any car dealership I've been to, and at my age that's saying something. I got a decent valu Kate Bryan was more helpful than any other sales person at any car dealership I've been to, and at my age that's saying something. I got a decent value for my trade-in and the financial process was painless. I got a new Clubman which was exactly what I wanted at the monthly payments I wanted. More

Thanks, Bill! Bill was just amazing with my purchase. He is so knowledgeable about the cars, gave me great advice when asked and didn't make me feel pressured at al Bill was just amazing with my purchase. He is so knowledgeable about the cars, gave me great advice when asked and didn't make me feel pressured at all. He followed up, was prepared for my closing, worked with Tina to get my financing set up and gave me a grand tutorial on the car! More

buying used Bill was knowledgeable and very courteous. No pressure. Went looking for a certain car but had a better car at the same price. Sending friends to B Bill was knowledgeable and very courteous. No pressure. Went looking for a certain car but had a better car at the same price. Sending friends to Bill. More

Awesome experience I enjoyed my experience with the Mini of St.louis dealership, it was the best ever in all my car purchasing history because of its fast and excellent I enjoyed my experience with the Mini of St.louis dealership, it was the best ever in all my car purchasing history because of its fast and excellent service. More

So so happy I bought a used '08 just a few weeks ago. I absolutely love my new car and I thank the staff at Mini St Louis so much for bringing us together. Kate a I bought a used '08 just a few weeks ago. I absolutely love my new car and I thank the staff at Mini St Louis so much for bringing us together. Kate and Neil were super helpful in finding me the perfect mini in my price range and with everything I wanted. It was a great experience and I will definitely go back for my next mini! More

Mini for Me! One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, an One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, and people skilled); he and Neil (management) proved to be the consummate Mini representatives. Salesmen and finance expert, Sam, Dustin, and Tina tag team to tie the finishing bow on my Mini. I appreciate their help and dedication to seeing the transaction through to delivery. I can't say enough about Todd's (management) work ethic and demeanor. Thank you, Todd, for scheduling my Mini's nice-to-haves and ensuring I have a loaner until all is complete. The entire facility is clean and welcoming. More

Easy deal. Very smooth and enjoyable transaction. I did not get the usual high pressure sales pitch that you find at most dealers. I bought a nice used Hyundai a Very smooth and enjoyable transaction. I did not get the usual high pressure sales pitch that you find at most dealers. I bought a nice used Hyundai and made a new teen age driver happy all in one stop. More