MINI of St Louis

Great service Someone is always there to greet you and get your service going.They always make me feel welcome. The dealership has a very relaxing atmosphere?? Someone is always there to greet you and get your service going.They always make me feel welcome. The dealership has a very relaxing atmosphere?? More

Friendly & Casual Mini of St. Louis provides a low-stress car buying experience. Processes are streamlined and the employees are relaxed and accommodating. I will certa Mini of St. Louis provides a low-stress car buying experience. Processes are streamlined and the employees are relaxed and accommodating. I will certainly be back for my next car! More

Great Experience! I had a wonderful experience even before I set foot in the beautiful showroom. Bill Harada responded quickly to my emails with updates about availabil I had a wonderful experience even before I set foot in the beautiful showroom. Bill Harada responded quickly to my emails with updates about availability and appropriate suggestions. Upon arrival, he ensured I was in good hands with Karen Fortune, who patiently and enthusiastically walked me through the MINI's features. Tina Logue made the financing easy, and I went from interested prospective buyer to owner in two and a half hours. I am happy with my purchase, and I would eagerly recommend MINI of St. Louis to a family member or friend. More

What an awesome salesperson Steve is knows his business. Very helpful in getting my problem solve. Never any unpleasant feeling while this transaction was taking place. I would r Steve is knows his business. Very helpful in getting my problem solve. Never any unpleasant feeling while this transaction was taking place. I would recommend him any time. More

MINI of St. Louis knows how to do it right! First, thanks to Steve, Neil, and Tina for putting in the effort to make my purchase both easy and fun!!! I stopped in the dealership about 9 month First, thanks to Steve, Neil, and Tina for putting in the effort to make my purchase both easy and fun!!! I stopped in the dealership about 9 months ago to check out the MINI's and see what all the fuss was about, as I'd never actually been in one before. (I was looking for a car with a nice balance between luxury, price, and personality... and on paper, MINI seemed to be a perfect fit.) I mentioned that I would be purchasing at the end of the year, but I wanted to learn about the various options then so I could plan out my finances accordingly. I couldn't have had a better first impression and I walked away convinced that I'd be purchasing a MINI as my next car. In the meantime, I touched base with the salesperson (Gerard Bulber) a couple times and he was always laid back and patient with me. Instead of pulling all sorts of smarmy sales tactics to try and persuade me to purchase on his terms instead of mine, he gave me plenty of space and I was never pressured at all. I can't believe how refreshing this was compared to my previous new car purchasing experiences dealing with incompetent, selfish, and manipulative salespeople at local Mazda and Honda dealers!!! When I was finally ready to move forward, Gerard and Neil worked hard to keep my business and help me custom order a car exactly the way I wanted it. To be honest, I tried some comparison shopping at other MINI dealers, but it turned out to be a waste of time... as Neil's team had the best deals and superior sales tactics. While my car was being built, Gerard left the dealer to pursue a new career. At first, I was a little disappointed because I liked him and I thought it might be awkward working with a new motoring advisor for the final purchase and delivery. Neil reached out to me and let me know that Steve Emerson would be my new contact, and that he had full confidence that Steve would take great care of me. It wasn't awkward in the least. After meeting Steve in person, I wished that I had worked with him all along. He was just as laid back and friendly. Not to knock Gerard because he was great, but Steve has spent more time with the brand and it really shows. Anyway, when the car was ready to be picked up, Steve walked us through every feature and made sure we had the basics down pat, and he re-assured us that he was available for follow-up questions. (The MINI Connected system with navigation is truly amazing, but it was like drinking from a fire hose trying to understand how all the settings and features worked. Steve did a great job explaining the features and he was gracious with a few of our dumb questions.) So yeah, working with Steve to sign the initial papers and then go through the car was actually a lot of fun. When it came time to finalize the paperwork, Tina was great to work with too. She was friendly and also easy going. This has always been the dreadful part when I've purchased cars in the past. In contrast, I can't imagine how the final payment process could have been any more pleasant and efficient, as it only took a few minutes. So yeah, thanks to Neil and his awesome team for such a terrific buying experience. I wouldn't hesitate to recommend MINI of St. Louis to anyone, and would encourage you to look for Steve Emerson when you walk in the door :-) More

Excellent dealership. This was our fourth Mini from this dealership. We purchased a 2015 Mini Countryman for our daughter. Our experience with Mark Conn the saleshoncho wa This was our fourth Mini from this dealership. We purchased a 2015 Mini Countryman for our daughter. Our experience with Mark Conn the saleshoncho was excellent. He is incredibly knowledgeable about all of the Mini's and we never had any pressure for us to buy form him. Of course we will be back when my wife is ready for a new car! Thanks for everything! More

Service While I was at Mini, David Joseph assisted me. He listened to my concerns and offered suggestions to help solve my problems with my vehicle. His exp While I was at Mini, David Joseph assisted me. He listened to my concerns and offered suggestions to help solve my problems with my vehicle. His expertise and customer service was excellent. I have confidence when my car is serviced at Mini. More

Quick, easy, and pleasant buying experience I recently purchased a new MINI and was assisted throughout the entire process by Karen Fortune. She was an excellent "motoring adviser." I never felt I recently purchased a new MINI and was assisted throughout the entire process by Karen Fortune. She was an excellent "motoring adviser." I never felt pressure to buy or spend more than I wanted. Karen simply allowed me to test drive the cars I was interested in and let me make my own decision on my own time. When I made my choice, Karen and the service department made sure it was exactly what I wanted and went above and beyond to make everything perfect before I took it home. As far as financing, Tina made the entire process quick and painless. Everyone on the sales floor was professional, pleasant, and relaxed. Infinitely better than my experiences at several other area dealerships. More

Buy Mini Great experience Mark and everyone were professional and polite. Highly recommend! I did not expect to have such a good time buying a car. Go see them Great experience Mark and everyone were professional and polite. Highly recommend! I did not expect to have such a good time buying a car. Go see them you wont be disappointed! More

GREAT EXPERIENCE! NO PRESSURE! My wife and I were in the market for a new MINI for quite sometime, but couldn't nail down the one we wanted until we met with Mark. Mark was very inf My wife and I were in the market for a new MINI for quite sometime, but couldn't nail down the one we wanted until we met with Mark. Mark was very informative and extremely easy to work with. Unlike most dealership experiences where we felt pressured by the sales people Mark gave us plenty of time to weigh out our options and make the decision we felt most comfortable with. We now are proud owners of our first MINI and are looking forward to the next one already! More