MINI of St Louis

What can I say other than I'm completely in love with my 2012 Mini Cooper Countryman. I had the pleasure of working with Karen Fortune who consistently went out of her way to ensure I was a happy customer. 2012 Mini Cooper Countryman. I had the pleasure of working with Karen Fortune who consistently went out of her way to ensure I was a happy customer. Not only did she frequently update me on the status of my baby, since it came custom from Europe, but she also took about an hour when I finally picked my car up to show me all the awesome features the car has and set everything to my liking. I will probably be a Mini driver for life and you should too! Go to Mini of St. Louis...you won't be sorry! More

I have had great service from these guys. My car is there right now for a recall on the auxiliary cooling system and as usual the experience has been a good one. right now for a recall on the auxiliary cooling system and as usual the experience has been a good one. More

Great experience. The people were always friendly and nice. Thorough and knowledgeable of Mini products. Every step of the purchase process was effortless. Steve kept me updated thru entire process ( nice. Thorough and knowledgeable of Mini products. Every step of the purchase process was effortless. Steve kept me updated thru entire process (I ordered my Mini). I never had a doubt things would go well. More

Yes, the staff is great, always friendly and helpful. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. The prices are in line with the rates at most dealerships. I do like the complementary cleaning. More

I've had a great experience purchasing my MINI at MINI of St. Louis. I actually made 4 visits before ordering, including two test drives. Everyone was knowledgable and helpful, ZERO pressure tactics, "buy St. Louis. I actually made 4 visits before ordering, including two test drives. Everyone was knowledgable and helpful, ZERO pressure tactics, "buy it today!" arm twisting. Great place to purchase your MINI! More

My Mini needed regular service. I was able to make an appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fi appointment in the day I wanted and dropped off the car the night before. Rick called the next morning to tell me i needed new breaks. They also fixed something related to a recall I had just received a notice about two days before. They completed te work quickly and picking it up was a breeze. More

Every contact I have had with Mini of St. Louis has been great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. great. The employees are knowledgeable, friendly, and efficient. All work has been excellent. More

Very good service center. They go out of their way to Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. Very good service center. They go out of their way to help even when they are very busy. Nice waiting area with free Wifi and snacks. More

Telephone is getting better For awhile could never get anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch openi anything but voice mail and very little call back Car was in for 3 weeks to get fixed which seems excessive Been in three times for back hatch opening on its own Still doing it Steve seems to be really trying to turn things around More

The first word about MINI STL that comes to mind is... AWESOME! My transaction purchasing a MINI with Steve Emerson at MINI STL included the highest amount of service and follow through. Being that I am AWESOME! My transaction purchasing a MINI with Steve Emerson at MINI STL included the highest amount of service and follow through. Being that I am in Seattle and Steve is in St. Louis, it was a process that included many communications via email, over the phone and a few FedEx overnight packages later to make sure everything was taken care of, and in order. Steve went above and beyond working with me and the transport service in order to make the entire deal as stress free as possible. Big thumbs up! More