MINI of St Louis

I can say that the dealership has helpful service staff I can say that the dealership has helpful service staff and a great waiting area for you while you wait. However when my car was diagnosed with a s I can say that the dealership has helpful service staff and a great waiting area for you while you wait. However when my car was diagnosed with a software issue I was billed 348 dollars for a software upgrade. Considering I have no way to alter the software I feel that this should have been a dealer covered item and not out of my pocket. I understood being charged for a motor mount that was separated and tire rotation and battery replacement but the software was not a problem caused by me. I was shocked that I was charged for that. In regards to the software I was at the dealership in October right after I purchased my MINI to have the SAT radio activated. They did the software update at that time which was the last access to the software so I believe that may have been when the problem was created. More

The service staff is outstanding and is a great pleasure to work with. Thank you Mini of St Louis - everyone should own a Mini, best ride EVER! to work with. Thank you Mini of St Louis - everyone should own a Mini, best ride EVER! More

I hold this dealership and their employees in the highest esteem. My experience has been nothing short of first rate consistently! I'm very impressed. esteem. My experience has been nothing short of first rate consistently! I'm very impressed. More

Todd, Armin & Kyle are great! They are always polite and courteous. I appreciate their low-key approach to calling attention our cars needs. Their explanations are clear and concise. I never feel pressur courteous. I appreciate their low-key approach to calling attention our cars needs. Their explanations are clear and concise. I never feel pressured into a fast decision. My wife and I have had three Minis since 2013 and they have all been taken care of by Mini of St. Louis. I have never had a negative outcome. More

Arman was very patient and helpful. We discussed Arman was very patient and helpful. We discussed several options and he took the time to explain everything to me I appreciate that very much. Arman was very patient and helpful. We discussed several options and he took the time to explain everything to me I appreciate that very much. More

I appreciate Armin’s honesty! The proverbial story of being robbed of your money for services you don’t need is not the case with Mini St Louis. Armin is always straightforward and communicative with me. being robbed of your money for services you don’t need is not the case with Mini St Louis. Armin is always straightforward and communicative with me. I know exactly what to expect and am not made to feel guilty for declining service at that moment. The team works with you and appreciates your repeat business. This is the differentiator when making the decision to choose Mini St Louis first for all my service needs. More

Very good , everyone very helpful . Mini got my auto in for service quickly and was able to have all repairs finished the same day thank you for service quickly and was able to have all repairs finished the same day thank you More

Service was great, always friendly and open about everything. Nice people. My sales person followed up with a phone call to make sure the job was done right. everything. Nice people. My sales person followed up with a phone call to make sure the job was done right. More

This dealership is the absolute best!!! The entire staff is courteous, friendly, competent, thorough and professional. I have worked with this group for nearly ten years and there is none better. They are is courteous, friendly, competent, thorough and professional. I have worked with this group for nearly ten years and there is none better. They are honest, informative, helpful and competent in all areas. There are never any surprises and a real pleasure to deal with. More

The service here seems to be a notch above. Prompt and very nice people. They make you feel like your valued as a customer. The follow up was also appreciated. very nice people. They make you feel like your valued as a customer. The follow up was also appreciated. More