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MINI of St Louis
Maplewood, MO
1,762 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience.
Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,762 reviews
October 17, 2019
Great service I took my daughters 2010 mini cooper in for service Oct 16th. As soon as I arrived they took the car back and diagnosed the problems. Had a really goo I took my daughters 2010 mini cooper in for service Oct 16th. As soon as I arrived they took the car back and diagnosed the problems. Had a really good experience and very courteous employees. Would highly recommend this service department. Thank you st Louis mini! More
by Marilyn
Employees Worked With
Arman Dzafic
October 17, 2019
Armani is great! I took my car in to be serviced & Arman was my contact. He was friendly, knowledgeable & professional. He kept me informed regarding the status of I took my car in to be serviced & Arman was my contact. He was friendly, knowledgeable & professional. He kept me informed regarding the status of my car. I highly recommend Arman & Mini of STL! More
by Karen
Employees Worked With
Arman Dzafic
October 17, 2019
Arman was great! We had a key that needed coded and handled it was handled by Arman. He was very helpful, freidnly and did a great job of keeping us updated on the pr We had a key that needed coded and handled it was handled by Arman. He was very helpful, freidnly and did a great job of keeping us updated on the process. Totally satisfied with our visit and service. More
by Mishka
Employees Worked With
Arman Dzafic
October 16, 2019
Great Dealership This is the fourth Mini I have bought from this dealership. Mark Conn and Neil Westfall have been great to deal with and are serious about wanting and This is the fourth Mini I have bought from this dealership. Mark Conn and Neil Westfall have been great to deal with and are serious about wanting and keeping your business. They were extremely efficient and helpful with my latest purchase and Mark is doing follow up on a couple of items. Would highly recommend. More
by Mary
Employees Worked With
Neil Westfall, Mark Conn, Mary McDonnell
October 14, 2019
GREAT SERVICE Service personnel always courteous and helpful. Counseled me regarding optional items. Service completed in promised time. Waiting area pleasant wit Service personnel always courteous and helpful. Counseled me regarding optional items. Service completed in promised time. Waiting area pleasant with coffee and fruit. All good. More
by davidc826
Employees Worked With
Todd Feuerhaken, Arman Dzafic
October 10, 2019
Mini Service The entire staff is extremely courteous and professional. Arman especially was very accommodating and anxious to answer any question or concern that I The entire staff is extremely courteous and professional. Arman especially was very accommodating and anxious to answer any question or concern that I posed. The entire Mini operation is first-class. More
by Dan
Employees Worked With
Arman Dzafic
October 08, 2019
Arman was very professional Arman estimated the right wait time for me. After the initial diagnosis, he took me back to the service area to meet the mechanic and point out the is Arman estimated the right wait time for me. After the initial diagnosis, he took me back to the service area to meet the mechanic and point out the issues with my MINI. Having some knowledge of cars, I appreciated this because I was able to see first-hand what was wrong with my MINI. This helped my make the best decision on the service that would save money in the long run. Arman gave me a loaner car and accurately told me when to expect my car back. Two thumbs up for Arman. More
by John
Employees Worked With
Arman Dzafic
October 01, 2019
Don’t be oversold. I bought a “certified pre-owned” mini and then and extra warranty on top. My pre-owned warranty expired in december, but I was assured by Mary that my extra warranty would cover “anything and then and extra warranty on top. My pre-owned warranty expired in december, but I was assured by Mary that my extra warranty would cover “anything that could possibly go wrong.” False. It’s been nothing but problems and nothing but a hassle trying to get things covered. I just took my car in for a seatbelt issue and after literally telling them the issue, they wanted to charge me $75 to “diagnose it“ and then didn’t even find an issue. They ultimately chalked it up to the car being “sensitive.” They then told me I needed a new battery (I bought this car less than two years ago from them) and that would run me $450. I can’t believe they actually certified anything on this car. I overpaid because this is the only mini dealership close and they can charge whatever they want and sell cars in any condition because people will pay for whatever the dealer asks because they love the brand. Consider the only dealer aspect carefully before you buy here. More
by NotaMINIshortcoming
Employees Worked With
Mary McDonnell
September 27, 2019
Trade-in of old Mini for a new Convertible S Dustin Summers did a superb job of providing us with the amount of information we needed to make a decision. Dustin let us do things in our own time Dustin Summers did a superb job of providing us with the amount of information we needed to make a decision. Dustin let us do things in our own time and made sure we understood the new technology we would have with our purchase. The experience was well worth the time invested and we love our new convertible. More
by Bruce Dubre
Employees Worked With
Dustin Summers, Neil Westfall, Mary McDonnell
September 26, 2019
Fabulous Thay were fabulous. Very easy to talk to and very helpful and understanding of our needs for another car. After having an accident and waiting on insu Thay were fabulous. Very easy to talk to and very helpful and understanding of our needs for another car. After having an accident and waiting on insurance we were looking to be out a car for longer then we could do without, but they got us financed into another car before insurance was done with payout to our previous loan. More
by Qween214
