900 Reviews of MINI of St Louis - Service Center
I love this place All the staff at Mini of St. Louis are the best. Who knew getting your car serviced could be so much fun! Every visit is always hassle free, No mat All the staff at Mini of St. Louis are the best. Who knew getting your car serviced could be so much fun! Every visit is always hassle free, No matter what comes up, the service guys take care of everything.. More
going the extra mile I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thi I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thing in the morning appointment for me with service and got a loaner set up. They looked over my car and advised me that my suspension was damaged so bad that I should contact my insurance. Insurance said to use refurbished parts which means parts off of a totaled out car. My MIN is only two years old and 10,000 miles. Bill Harada and Todd argued with the insurance company until I got new parts for my car including new wheels. My car drives just like new More
Great Service!! I recently purchased a used vehicle from Mini. The sales dept. and F&I made my purchase a very smooth process. Unfortunately, when you purchase used, I recently purchased a used vehicle from Mini. The sales dept. and F&I made my purchase a very smooth process. Unfortunately, when you purchase used, sometimes things go wrong so I had taken it to Mini service for some help. Dan and Todd took GREAT care of me and my "new to me" car! They made what could have been a stressful experience, a pleasant one! Thanks guys keep up the good work! More
Friendly, Professional Service I always look forward to visiting the MINI service center because first, I'm welcomed with a warm greeting, and then checked in immediately. Dave expl I always look forward to visiting the MINI service center because first, I'm welcomed with a warm greeting, and then checked in immediately. Dave explains the service that will be performed, answers all of my questions, and is very accurate at estimating the time it will take to finish. The service is always done promptly, and my car is returned to me sparkling clean. More
Absolutely amazing service! Dan was extremely helpful. My family and I came in from out of town and our car was having major issues. As soon as I walked in Dan was right there. H Dan was extremely helpful. My family and I came in from out of town and our car was having major issues. As soon as I walked in Dan was right there. He listened to my concerns, walked me through the process of figuring out what was wrong with my car, and I felt I was being taken care of. I've been to other dealerships and felt physically ill after walking out. Mini of St. Louis totally came through and they went way above and beyond all of my expectations. As far as being a new Mini owner, and my experience with this service center, I will always look to Mini as my first choice in a vehicle. Thank you very much! More
Top-notch crew This Mini crew is top-notch. They have taken great care of me and my Mini for several years now, and every visit has been a positive experience. They This Mini crew is top-notch. They have taken great care of me and my Mini for several years now, and every visit has been a positive experience. They are patient with my questions and carefully explain exactly what my car needs on a particular visit and why, as well as what repairs I can wait on and why. They are fair in their dealings with me and have proven themselves time and again worthy of my trust. Very happy that this is my dealer/service provider! More
Felt like a VIP These folks know how to treat their customers. Basically everyone I came in contact with were helpful, friendly, courteous and seemed to be genuinely These folks know how to treat their customers. Basically everyone I came in contact with were helpful, friendly, courteous and seemed to be genuinely interested in ensuring I had a positive experience at Mini of St. Louis. From my service call to check out, the experience was efficient and seamless, including the use of a loaner. A special shout out to Todd the Service Mgr. He is a true professional and I look forward to working with him again. More
Excellent Service on our 1-Year old MINI Convertible! David Joseph, Dan and Derrick went out of their way to take good care of us on the 1-Year Service visit for our 2016 MINI Convertible. They loaned us David Joseph, Dan and Derrick went out of their way to take good care of us on the 1-Year Service visit for our 2016 MINI Convertible. They loaned us a car so that we could go to lunch and do a little shopping while the car was being serviced and updated our car with the latest software. They had all the work completed and the car washed in the time they originally estimated. The service team at MINI of St. Louis know how to take care of customers. More
Great overall service I had the pleasure of working with Dan for the first time at Mini. His professionalism, friendliness, and knowledge of what needed to be done went ab I had the pleasure of working with Dan for the first time at Mini. His professionalism, friendliness, and knowledge of what needed to be done went above and beyond my expectations. I would highly recommend working With Dan and Mini of St. Louis to my closest friends and relatives. Thank you Dan for taking care of me! More
Learning to trust again Dan Wirick took care of my repairs without making me worry about unnecessary work or being over-charged. He explained things in plain talk a non-car g Dan Wirick took care of my repairs without making me worry about unnecessary work or being over-charged. He explained things in plain talk a non-car guy can understand. I feel like I could trust this dealership if everyone is as straightforward as Dan. More