MINI of St Louis - Service Center

Excellent Care at the Service Department The service department has always been great to deal with but my visit in March 2015 was outstanding. They delivered what they said they would and for The service department has always been great to deal with but my visit in March 2015 was outstanding. They delivered what they said they would and for me that means everything! I really appreciate these guys and would highly recommend going right to the source to take the best care of your MINI. More

Great Customer Service I showed up to my service appointment with an attitude about things that were wrong with my 2006 Mini, by the time I left I had a smile :) I showed up to my service appointment with an attitude about things that were wrong with my 2006 Mini, by the time I left I had a smile :) More

Recent service visit was outstanding Rick D. provided guidance very professionally for the repair of our 2006 Mini that is driven daily. He was courteous and acts with integrity in a time Rick D. provided guidance very professionally for the repair of our 2006 Mini that is driven daily. He was courteous and acts with integrity in a timely manner. More

Incredible Understanding Service Friday July 4th. Put the top down on my '07 Mini Cooper S and headed out. Got to first hill in subdivision and car started slowing down. Pushed acc Friday July 4th. Put the top down on my '07 Mini Cooper S and headed out. Got to first hill in subdivision and car started slowing down. Pushed accelerator half way and car continued to slow. Floored it and rpm's went up to 3,600 but car continued slowing. Got back home. Monday at 7am I called Mini and spoke with Todd. Explained what was going on with car and also advised that I was stranded since my wife had gone out of town in her car. Todd said bring it in. My normal 20 minute drive took an hour and a half. Scariest drive ever since I couldn't get my Mini going more than 10mph. Every hill I went down I knew someone would come sailing up and rear end me. Got to Mini Service with no accidents. Todd had a loaner waiting for me. Called me to advise they hadn't had a chance to lookk at my car yet. Called again Tuesday to advise I needed throttle box. I okayed and received a call Wed. afternoon advising me car was ready. It now drives like a completely different car. But this is about the service department. And it is the single best service dept. I have ever dealt with (and this includes some 35 service departments thru the years). Todd was understanding, went over and above in getting me in with zero notice, provided loaner, kept me apprised of everything going on and is a standout guy. Great service. Great car. Couldn't be happier ( even after spending $650 for repairs) which says all that's needed about this service dept. More

FUN CITY Just had my car serviced for the first time sense buying the car a year ago. These guys love there job. It was so much fun. It wasn't the stiff shirt Just had my car serviced for the first time sense buying the car a year ago. These guys love there job. It was so much fun. It wasn't the stiff shirt type of visit. These guys have fun. You feel like your part of the family. Plus they said in one hour in and out. Car washed and vacuumed. Man it was awesome. Thanks for the great service. Can' wait till next year. More

Great Customer Service! Thank you to Mini of St. Louis! Staff is WONDERFUL! So helpful. I love when they take the time to explain the issues with my car. Always great m Thank you to Mini of St. Louis! Staff is WONDERFUL! So helpful. I love when they take the time to explain the issues with my car. Always great me with a smile and by name :) More

Excellent! More than I expected. I had a repair issue on my Mini which had come up about a year ago as well. The service manager, Todd, took a personal interest in seeing to it that I had a repair issue on my Mini which had come up about a year ago as well. The service manager, Todd, took a personal interest in seeing to it that the problem was remedied properly, and made sure it was fixed right. Even though my warranty had expired, they charged me nothing for the work they did on my car. I think they really have integrity, and they make you feel like you and your car are very important to them. I highly recommend Mini of St. Louis and all of the great people that work there. More

Love my Mini This is my 3rd leased Mini and everyone is wonderful! I would not go anywhere else. Keep up the good work. I feel very special when I am there. My car This is my 3rd leased Mini and everyone is wonderful! I would not go anywhere else. Keep up the good work. I feel very special when I am there. My car just shines after service. More

Mini tells me when it has been missed! The folks are always more then helpful and with my busy schedule it is hard to narrow a time for an appointment. They have always welcomed me and have The folks are always more then helpful and with my busy schedule it is hard to narrow a time for an appointment. They have always welcomed me and have been able to fit my mini in for service. They are more then happy to hand me a loaner while mine is being serviced. They are always straightforward and will give me estimates prior to work performed in needed. More

All Service should be this good. Service is amazing & quick. Thank you Derek for washing my car. It was above and beyond!!!! No other dealership would take the time to wash a car as well as you do. All the Servi Thank you Derek for washing my car. It was above and beyond!!!! No other dealership would take the time to wash a car as well as you do. All the Service Guys are great. More