MINI of St Louis - Service Center

"Service" 25 words or not enough to say how satisfied am with the service at Mini of St. Louis, I required a fast battery change and Todd Feuerhaken made that 25 words or not enough to say how satisfied am with the service at Mini of St. Louis, I required a fast battery change and Todd Feuerhaken made that happen. More

FANTASTIC Speedy service This was the most enjoyable visit to a dealership I have ever experienced. David and Carrie are AWESOME!!!! They made my first schedule service visi This was the most enjoyable visit to a dealership I have ever experienced. David and Carrie are AWESOME!!!! They made my first schedule service visit extremely easy. More

First Maintenance visit My visit to Mini Of St Louis was a wonderful experience !! From the greeting at my car door , to being offered a loaner car to run for luch , to fi My visit to Mini Of St Louis was a wonderful experience !! From the greeting at my car door , to being offered a loaner car to run for luch , to finishing my paperwork , and getting on my way . All in all an OUTSTANDING EXPERIENCE I will reccomend this dealer to everyone Charles Brown More

Service Friendly and fast service. I will be returning for my next maintenance. Plus the service dept. wash and vacuumed my mini. I wasn't expecting that. Goo Friendly and fast service. I will be returning for my next maintenance. Plus the service dept. wash and vacuumed my mini. I wasn't expecting that. Good service. More

Great Customer Service This was the first time I had ever taken my Mini to the dealership for work. It was without a doubt one of the best experiences I've ever had with ca This was the first time I had ever taken my Mini to the dealership for work. It was without a doubt one of the best experiences I've ever had with car repair. They were friendly and fair priced. I had a part that failed and it was a couple hundred miles past the warranty. They called Customer Relations and Mini covered the part at no cost to me. That truly shows dedication to their customers and plays a big role in the overall Mini experience. They even washed and vacuumed my car! Great job Mini of St. Louis. I appreciate your service! More

Exceptional commitment to the customer experience I have never been more satisfied in an automotive dealership, and in particular, a sales agent as Steve Emerson. The quality and class of the operati I have never been more satisfied in an automotive dealership, and in particular, a sales agent as Steve Emerson. The quality and class of the operation is exemplary. More

Excellent Service! I'm one of those people that NEVER takes their car to the dealer. That has all changed for me. MINI of St. Louis has taken such good care of me. A pow I'm one of those people that NEVER takes their car to the dealer. That has all changed for me. MINI of St. Louis has taken such good care of me. A power steering problem developed on my car, that was making it very difficult to drive. Since I'd heard of some issues with this system in the past, I decided to take it to the dealer. They immediately gave me a loaner, and I felt comfortable that they'd take care of my car. Well, turned out the part was on back-order, and they had no idea when they'd get it. Todd, the Service Manager, was wonderful about it. He contacted me from time-to-time with any updates, and told me that because they felt that driving my car would be a safety risk, I should just keep the loaner until it was fixed. It was an overall fantastic experience for me, and I will continue to bring my car straight to the dealer now, if there are ever issues. More

One word: OUTSTANDING! Had starting problem, they diagnosed it quickly;y as a dead battery, and replaced under warranty. Plus they serviced it while I was there. At age 74, Had starting problem, they diagnosed it quickly;y as a dead battery, and replaced under warranty. Plus they serviced it while I was there. At age 74, I have been to lots of dealers to have work on many different makes of cars, foreign and domestic, and this was the best service dealer I have ever been to....PERIOD! More

Annual Service What can I say. There service and attentiveness of Todd Feuerhaken was above reproach. From the greeting at the door, to inquiring what I required, What can I say. There service and attentiveness of Todd Feuerhaken was above reproach. From the greeting at the door, to inquiring what I required, to ensuring I was comfortable while I waited, and ensuring I understood what work was performed on my car. In a word outstanding! More

IN A BIND I was passing through the area and had a nail in my tire. I called the service department and talked to the service manager Todd to see if I could get I was passing through the area and had a nail in my tire. I called the service department and talked to the service manager Todd to see if I could get in to get fixed. He told me to bring my MINI on in and see what they could do for me. I was in and out in no problem. They found the nail and was able to patch the tire. The cashier even helped me with what was around the area on something to eat before getting back on my way. Everyone was very friendly and helpful. Thank you for making my visit as painless and easy as possible. More