MINI of Stevens Creek

I have been a customer of Mini of Stevens Creek since 2012 when I purchased my first Mini Clubman. Everyone working here has exceptional customer service, my car needs are foremost in our interactions. I 2012 when I purchased my first Mini Clubman. Everyone working here has exceptional customer service, my car needs are foremost in our interactions. I have been able to borrow loaner cars when taking my car for service. I am very pleased with this dealership. More

Very good communication with him, and good understanding about my issue. Thank you so much! about my issue. Thank you so much! More

Mr Johny, Service advisor was very helpful and did let us know all the options. know all the options. More

I received good service and quality from routine maintenance service. The service manager Johnny is very helpful and friendly. maintenance service. The service manager Johnny is very helpful and friendly. More

So happy to be back at Mini of Stevens Creek! Service is the best! Aidan is such a friendly and professional service tech. He is truly and ambassador of good will for your dealership. We are on o Service is the best! Aidan is such a friendly and professional service tech. He is truly and ambassador of good will for your dealership. We are on our 2nd MINI and to date have found no better service than at MINI of Stevens Creek. Thank you Aidan! More

Took my Mini in to get it's service done and Mike was incredibly helpful with getting my Mini ready fast and efficient! incredibly helpful with getting my Mini ready fast and efficient! More

Thorough, smart, efficient interaction with service representative. My Mini S 2003 has been maintained through the years by this group and I am very pleased with their skill. representative. My Mini S 2003 has been maintained through the years by this group and I am very pleased with their skill. More

Very clean and organized dealership. Customer Service is always very good. They always send reminders for service due dates. They provide free shuttle service. I haven't had a servic Customer Service is always very good. They always send reminders for service due dates. They provide free shuttle service. I haven't had a service that I wasn't happy about. There was only one item that needs follow up on my last service. My racing strip on the roof is pealing off. Hector needs to check with Corporate Mini because he couldn't locate the stripe in the catalog. More

Very open and honest service providers. This review is for the Service Center. However, getting hold of someone even during your appointment time takes a long time to just drop off car and This review is for the Service Center. However, getting hold of someone even during your appointment time takes a long time to just drop off car and discuss what the service is for. I was able to get 2nd opinions at the same place to help me make decisions. Loaner cars are almost never available. Appointments that request a ride back are also scarce. They’ve been changing the website so often, it is hard to say if I’m even booking the right services. More

It’s ok in terms of service, expertise and staff. But it’s more expensive than other vehicle service dealer. But it’s more expensive than other vehicle service dealer. More