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MINI of Stevens Creek
Santa Clara, CA
384 Reviews
MINI of Stevens Creek is one of the largest MINI dealerships in Silicon Valley, and is your local source for all new and pre-owned MINI cars for sale. Located in Santa Clara and just 10 minutes from Downtown San Jose, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With a large inventory of both new and pre-owned MINI cars for sale, plus a large selection of other premium used cars for sale, we are sure to have the perfect new or pre-owned MINI for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 384 reviews
February 23, 2011
Sales people were disorganized, inept and misleading at best. 1) Original offer with trade in of vehicle was changed and not clearly explained until under pressure to sign final paperwork, 2) Car was deli best. 1) Original offer with trade in of vehicle was changed and not clearly explained until under pressure to sign final paperwork, 2) Car was delivered with four inch scratch in paint that was either not detected when cleaned and inspected, or purposely hidden from me, 3) Lack of communication between sales people about whether or not I had ordered the car (I had chosen it from current inventory but was continually told I needed to buy the car that I had 'ordered'), 4) Lack of clear explanation about package options and add-ons (I requested the bonnet stripes be applied after the car was delivered from the factory, was frequently told that it was included in the sport package and would not be a problem, and then dealer attempted to charge me for it as an 'extra' since I had not originally ordered the bonnet strips from the factory and they did not come on the car), 5) Phone calls and feedback were not returned in a timely fashion. More
by lisafern81
Employees Worked With
Richard, Faisal
September 01, 2010
This is a 2 part review. 1st service, they provided good service, friendly, good work, etc. 2 things bothered me I did not get a rental and car was there for 2 weeks, thats why I gave customer service only service, friendly, good work, etc. 2 things bothered me I did not get a rental and car was there for 2 weeks, thats why I gave customer service only an OK and the other is they said I got aftermarket suspension when its actually JCW. Thay are anal about any aftermarket part, they stopped work beacause of colder NKG plugs I had on. Other than that I am satified, note if you have any modification or aftermarket part MOMV is not the place to go. Otherwise you are fine. 2nd Auto body, other than better coordinating with dealership they are great, if any things are not to your par, they will correct with out any fuss. Love how Auto Body sends email you pics of all the progress and before and after pics. Just wish they had the same BMW rentals as service does. More
by howsoonisnow1985
Employees Worked With
Jesse and Micah
March 31, 2008
I've had several problems with my '03 Mini Cooper S, but when I lived in the Bay Area, Mtn View Mini was awesome. Even though it is not policy, once they gave me a loaner 325. Another time, my windshield when I lived in the Bay Area, Mtn View Mini was awesome. Even though it is not policy, once they gave me a loaner 325. Another time, my windshield cracked (!) while it was on their lot (100 degree weather, maybe there was a chip?). I didn't really expect them to pay for it (maybe do the labor for free), but they called the manager and did a one time complete free replacement. This was awesome! This, in contrast to South Bay Mini (Redondo Beach), which has real jerks in the service department. See my comment there for more details. More
by telebear
Employees Worked With
Peter Smee
