MINI of Stevens Creek - Service Center

Like the service and friendly staff. Keep me updated throughout the service process. Finished sooner than I expected Keep me updated throughout the service process. Finished sooner than I expected More

Already had an appointment at 10:15 but still had to wait one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insa one hour without anyone assisting me, until I stood in front of their desk and stared at them. They also tried to push many unnecessary items at insane price, without even looking at my service history, like charge $300 for air filter which was just replaced last year. By the way the didn’t even check basic coolant or help tire rotation, but only trying to ask for over $200 for such basic check and sell you tires. Please avoid this shop More

I had very good experiences when I was in Mini for car service. I feel welcomed and respected. I've got all the information and answers for my inquiries. service. I feel welcomed and respected. I've got all the information and answers for my inquiries. More

Came here because I have autonation oil changes from a recent car purchase. The people who helped me schedule and answered my questions were amazing. Coming to the facility was a bit confusing because t recent car purchase. The people who helped me schedule and answered my questions were amazing. Coming to the facility was a bit confusing because there was no designated check in location like they have at the Toyota dealership. Once I was noticed the service employee was very quick and helpful. Loved that I got some video of my car showing me all the inspection points. When I got the text saying my car was ready for pick up I was a little confused on where to go and when I got there no one was in the office. Had to ask for help finding someone. Once that was sorted, I got my car quick and a receipt of the service rendered. Over all it was a positive experience and even with the wait, it was faster than the Toyota dealership. More

I was very happy with the honest assessment of my issues and the patience he showed with my trepidation of what needed to happen next. and the patience he showed with my trepidation of what needed to happen next. More

Have owned a Mini since 2005 and have had all 3 Minis serviced at STEVENS Creek for 20 years.. Andrew was helpful and knowledgeable being a former technician so with my current Mini, Patrice, who I’ve o serviced at STEVENS Creek for 20 years.. Andrew was helpful and knowledgeable being a former technician so with my current Mini, Patrice, who I’ve owned since 2017, it’s always a great experience to have it serviced and maintained. Patrice has a blue body, white roof, red mirror caps and is very beautiful and a dependable easy to park and fabulous to drive. I intend to keep Patrice well serviced for as long as possible. More

My experience taking my car in for service has improved quite a bit in the last few years. I appreciate that Johny took the time to explain everything that was happening with my car and made sure to respe quite a bit in the last few years. I appreciate that Johny took the time to explain everything that was happening with my car and made sure to respect my time. More

From the moment i entered the service department, Blake took charge of all my car issues and was instrumental in guiding me through with a more than positive outcome. My thanks to Blake and to the Mini Coo took charge of all my car issues and was instrumental in guiding me through with a more than positive outcome. My thanks to Blake and to the Mini Cooper dealership for looking after me. More

I had an excellent experience at the car service shop, thanks to Service Advisor Blake Justman. Blake was incredibly professional, knowledgeable, and attentive throughout the entire process. He took the t thanks to Service Advisor Blake Justman. Blake was incredibly professional, knowledgeable, and attentive throughout the entire process. He took the time to explain every detail of the service clearly and made sure all my concerns were addressed. His friendly attitude and commitment to customer satisfaction made my visit truly pleasant. I highly recommend Blake to anyone looking for top-notch service and a stress-free experience! More

Excellent service! The entire team was responsive delivering detailed communications and an accurate, timely repair. The service advisor, Blake is top notch! The entire team was responsive delivering detailed communications and an accurate, timely repair. The service advisor, Blake is top notch! More