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MINI of Stevens Creek - Service Center
Santa Clara, CA
262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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262 Reviews of MINI of Stevens Creek - Service Center
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January 31, 2022
I had an appointment, yet still had to wait 3 hours for my car to be inspected and ultimately to only have my car washed and wind shield wipers replaced. I am always told, “we’re very busy today” when I br my car to be inspected and ultimately to only have my car washed and wind shield wipers replaced. I am always told, “we’re very busy today” when I bring my car in for service and wait two or more hours for very routine service. More
by ttvisconti
Employees Worked With
N/A
January 23, 2022
Aidan was very helpful and answered all the questions I had. My service was completed in a timely manner and I was constantly being updated on what was going on with my car. Overall, my experience was grea had. My service was completed in a timely manner and I was constantly being updated on what was going on with my car. Overall, my experience was great. More
by Dany
Employees Worked With
Aidan Kushmaul
January 20, 2022
Aidan was our service mentor and was really personal and helpful. He offered good ideas on possibilities of what might be happening and eased our minds about it. Very professional and great service! Than helpful. He offered good ideas on possibilities of what might be happening and eased our minds about it. Very professional and great service! Thanks. More
by elementsofmagic
Employees Worked With
Aidan
January 10, 2022
Johny and the mechanics went out of their way to be helpful when my car was totaled. I loved that car! I have always found Mini of Stevens Creek to be 5 star in their service. helpful when my car was totaled. I loved that car! I have always found Mini of Stevens Creek to be 5 star in their service. More
by bttygrnt
Employees Worked With
Johny Housin
January 07, 2022
I’d give it 5 stars but I was told that I’d get a inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the inspection report from the technician who did the oil change. I know that there are a few recommended repairs but no report. If possible email me the recommendation report at fpereira74@hotmail.com More
by fpereira74
Employees Worked With
Don’t remember
December 17, 2021
Worst customer service! No one ever answers the phone in the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! the service or parts departments. If you leave a message with the manager, no one ever calls you back. We finally had to show up to get service! More
by angie
Employees Worked With
service department - multiple people
