MINI of Stevens Creek - Service Center

needs customer service training for service managers to better communicate with customers needs, wants and services. better communicate with customers needs, wants and services. More

Amazing service! I got a flat tire and they fixed my tires with great new tires and cleaned my car inside and out ! So happy with the service ! tires with great new tires and cleaned my car inside and out ! So happy with the service ! More

This was not a pleasant experience. I had an appointment and still had to wait 1 hour and 20 minutes before the service advisor talked to me. I spoke to the service manager after my car was serviced and ha and still had to wait 1 hour and 20 minutes before the service advisor talked to me. I spoke to the service manager after my car was serviced and have written him an email to which I have not received a reply. More

Taylor, my service advisor, was very informative, kind and helpful. Dealer has a waiting area that is comfortable, so one can work while waiting for the car. and helpful. Dealer has a waiting area that is comfortable, so one can work while waiting for the car. More

It was good service. It was fast and the staff were helpful. helpful. More

Excellent customer service from Anthony. Had been waiting for 30 minutes to speak to a service representative and when he was made aware of this he took care of me immediately. Turns out he was the waiting for 30 minutes to speak to a service representative and when he was made aware of this he took care of me immediately. Turns out he was the only one at the desk in the service department at that time. More

I love my Mini and have been very pleased with my experience at Mini Cooper stevens creek. experience at Mini Cooper stevens creek. More

Anthony made the experience seamless. He even handled a curve-ball I threw at him at the last minute. Your Service Center Team is fantastic!! curve-ball I threw at him at the last minute. Your Service Center Team is fantastic!! More

I am very satisfied with the services I received for the battery replacement and break fluid change. battery replacement and break fluid change. More

Service was timely and my technician was friendly and took the time to explain the services to me. I’ve worked with Hector before and he’s great! I appreciated the fact that they also did a courtesy car took the time to explain the services to me. I’ve worked with Hector before and he’s great! I appreciated the fact that they also did a courtesy car wash. More