MINI of Stevens Creek - Service Center

They do outstanding work. The price is higher at the dealership than independent shop. But there work is excellent. The price is higher at the dealership than independent shop. But there work is excellent. More

$600+ for an oil change and inspection of a car in mint condition. Outrageous. Then told a gasket protrusion should be repaired ASAP. Cost Estimate, $2,400. This was my first and last visit to this dealer. condition. Outrageous. Then told a gasket protrusion should be repaired ASAP. Cost Estimate, $2,400. This was my first and last visit to this dealer. From my initial contact with the service representative, I felt I was being conned with his multiple “service options” More

Super helpful, offered me a ride to the nearest coffee shop qhich was much appreciated shop qhich was much appreciated More

Good service employees. I love the shuttle service they have got you can utilize during service. I love the shuttle service they have got you can utilize during service. More

Blake Justman, the tech who helped me, was very professional and addressed my questions and concerns. professional and addressed my questions and concerns. More

Great service advisors. I have been going to this dealership for almost 10 years and I have always had great customer service whether it be in the sales department or servic I have been going to this dealership for almost 10 years and I have always had great customer service whether it be in the sales department or service department. Although pricey, they make me feel like my car is getting the best care to keep it on the road for many years to come. More

I brought my Clubman S, 2011 oil change. Service advisor was helpful and checked in with me while I waited to get my oil changed. I ended up purchasing the 3-year oil deal, this cost is $2 Service advisor was helpful and checked in with me while I waited to get my oil changed. I ended up purchasing the 3-year oil deal, this cost is $225. More

Employees are very polite. I felt super comfortable there. I can tell they care about the consumer. I felt super comfortable there. I can tell they care about the consumer. More

The service department did a check of my car; they said I needed a thermostat replacement and it would cost $3300. I found a great Mini mechanic who reviewed the problem, figured out that it needed something needed a thermostat replacement and it would cost $3300. I found a great Mini mechanic who reviewed the problem, figured out that it needed something else, and it cost me less than $100. More

It was a great experience of car service work in today's world. Devin kept me totally informed through out the entire process. world. Devin kept me totally informed through out the entire process. More