MINI of Stevens Creek - Service Center

Blake provided outstanding customer service, I could not have asked for anything better! Not only did he help with the reason I was at the service dept, he also helped with additional questions I had about have asked for anything better! Not only did he help with the reason I was at the service dept, he also helped with additional questions I had about features on the car, the MINI app, and other issues. While I waited for the service, I dropped in to say hello to my sales rep Gregory, who also kindly answered additional questions. He has consistently been available to answer any questions since I purchased the car. More

I had an urgent issue and they were quick to help ang got my car back fast. Thanks! my car back fast. Thanks! More

Blake is the best customer service always responds to my mini needs his communication is outstanding mini needs his communication is outstanding More

My service advisor, Adrian Fields, did a great job keeping me informed throughout the entire service appointment. keeping me informed throughout the entire service appointment. More

Excellent service. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. I’ve been a customer for almost fourteen years and am now on my second Mini. More

Blake had very nice attitude arranging the service for me and answered all my questions sincerely. Really appreciate it. and answered all my questions sincerely. Really appreciate it. More

I have my Mini serviced at your service Department. . the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work. . the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work. More

We had a blown Turbo on our Mini. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car. More

I had a recall on the power steering pump on my 05 Mini. I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fai I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fail. You keep a car long enough and components will fail. Not if but when? Devin, the service advisor, assured me that they would replace the pump under warranty. Mini of Stevens Creek took care of the issue and even gave me a free loaner . The next day I picked my car up and all was GREAT! More

I love to go MINi Stevens Creek because the customer service is really good! And they answer all my questions service is really good! And they answer all my questions More