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MINI of the Woodlands - Service Center

Conroe, TX

4.6
111 Reviews

111 Reviews of MINI of the Woodlands - Service Center

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June 10, 2025

Excellent service-prompt,professional and transparent. Staff were honest, respectful, and truly customer focused. Highly recommend!” Your service advisor, Paloma provided outstanding service, keepi More

by Wash0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
Jun 10, 2025 -

Wash0823 responded

Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!

Jun 12, 2025 -

MINI of The Woodlands responded

Hi, thank you for taking the time to leave a review for us at MINI of The Woodlands. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2024

My service advisor was top notch and took it to the next level. She was knowledgeable and helpful and got us back in our car quickly. More

by mca2172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
Jun 23, 2024 -

MINI of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Great dealership. They kept me well informed on the diagnostic of my vehicle with zero issues at all. More

by J G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
May 28, 2024 -

MINI of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 20, 2024

Everyone was friendly and professional. Paloma was especially helpful and kept me up to date. More

by lbwells1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
Feb 23, 2024 -

MINI of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

The people are friendly and the service was great. I would recommend them. Met all of my expectations. More

by Laurenizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Dec 13, 2023 -

MINI of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 30, 2023

Amazing friendly nice . . the place is always clean. Very Helpful..thank you everyone that works there.. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Palma
Report | Print
Dec 04, 2023 -

MINI of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

My experience with my service was fantastic. Paloma was especially helpful and explained everything I needed to know. She went above and beyond to help me. More

by kari.eikeseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PALOMA
Report | Print
Nov 28, 2023 -

MINI of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Service gals were very pleasant and easy to deal with. Service was faster than expected and car was clean. More

by camomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
Report | Print
Dec 29, 2023 -

MINI of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Wonderful service! Service was great! Service was great! Service was great! Thank you so much! More

by lyokaccessories
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Oct 09, 2023 -

MINI of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

October 02, 2023

Jessica was very helpful, she gave me a loaner and called me when my car was ready for pickup. More

by theodora1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Todd
Report | Print
Oct 05, 2023 -

MINI of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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