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MINI of Towson

Towson, MD

Overview
Reviews
4.9
1,266 Reviews
MINI of Towson is your go-to destination for all things MINI in the Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson near the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new MINI cars for sale, to our extensive and diverse pre-owned inventory, MNI of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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720 Kenilworth Drive

Towson, MD

21204

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Showing 1,266 reviews

February 09, 2023

I appreciate that they keep my mini going and give me information on what to expect on the horizon as to service. More

by cjanebowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
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Feb 12, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2023

Alan always goes above and beyond. I thought I’d have to leave my car, but they had me in and out so quickly, and he even loaned me his phone charger so that my phone wouldn’t die whil More

by jodihume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Feb 09, 2023 -

MINI of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2023

Imogen Wright was fantastic to work with! She put up with my wanting to do two test drives on 2 different cars and the delays related to the holiday weekend to get me into my gorgeous 2020 M More

by kdavi126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imogen Wright
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Feb 09, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2023

Fast, convenient, reliable. Alan Rolocut of Towson Mini is always there for me. I love getting a loaner car which Alan provided, and help setting up my apple car play by Imoge More

by davidwiesand
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Rolocut, Imogen.
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Feb 03, 2023 -

MINI of Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Towson! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Clear communication with video showing issues and updates. Rep was friendly and helpful. Great service More

by Fac1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Jan 31, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 31, 2023 -

MINI of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

The service rep Allen is always courteous & tries to take care of your concerns about your car asap. And the mechanics always do an excellent job – never have to go back for a redo.. More

by SisH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Jan 30, 2023 -

MINI of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2023

Always get great service. Quick to respond and fix the problem you are having. Just wish I didn’t have to replace a tire every few months. More

by sedecker1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Jan 26, 2023 -

MINI of Towson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 20, 2023

Excellent service. Fast response time. Friendly, genuine and competent team members. Accommodating and good follow up. More

by tsaij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Edwards
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Jan 23, 2023 -

MINI of Towson responded

Hello, We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

January 19, 2023

The entire staff at Mini Towson go out of their way to bake your visit as easy as possible. Allen and William are both awesome in explaining and keeping you informed about your vehicle and the time that t More

by kat21214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and William
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Jan 23, 2023 -

MINI of Towson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

This dealership is wonderful. The staff is helpful and very nice. They explain things where you understand them and I have never had an issue there. Always look forward to my year More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and receptionist
Report | Print
Jan 20, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

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