MINI of Towson

Positive experience with service department. I appreciate the convenience of the service being available on a Saturday, when my car really needed attention. A hole occurred in the fuel line, pr I appreciate the convenience of the service being available on a Saturday, when my car really needed attention. A hole occurred in the fuel line, preventing driving. Alan Rolocut very professionally, and promptly attended to the issue, while pleasantly remarking my Mini was 3 mos. overdue service update! Many thanks for your help! More

Outstanding Service Mini of Baltimore has to be the epitome of service, nothing but perfection. Service representative take you through every step from check in to check Mini of Baltimore has to be the epitome of service, nothing but perfection. Service representative take you through every step from check in to check out. I'm on my third Mini, all serviced by Mini of Baltimore, Allen Rolocut have been with me almost every time, providing outstanding customer service, none better! More

Mini service I have always gotten the best service . I bought my mini from them 10 years ago and I continue to go there for service . Yoni Baron is the best servic I have always gotten the best service . I bought my mini from them 10 years ago and I continue to go there for service . Yoni Baron is the best service advisor , always helpful, friendly !! More

First class service! Mini of Baltimore ( in Towson, go figure ) has a top notch sales and service department second to none. The service advisor, Jonathon Baron is extreme Mini of Baltimore ( in Towson, go figure ) has a top notch sales and service department second to none. The service advisor, Jonathon Baron is extremely courteous and gets you through the service department as quickly and painlessly as possible. Would recommend this dealership to anyone interested in buying a Mini Cooper. More

Mini Towson is the BEST The service at MINI TOWSON is AWESOME and ALWAYS consistently provides superior customer service. What a great team of Professionals. For the greatest The service at MINI TOWSON is AWESOME and ALWAYS consistently provides superior customer service. What a great team of Professionals. For the greatest car buying experience shop MINI TOWSON. I was there Saturday during their dine and drive. What a fantastic idea, and the food was good too. More

It’s was ok The car I put purchased was used, was a demo vehicle, and my concern was the cleaning/detailing of the vehicle. There was lots of dog hair in the car. The car I put purchased was used, was a demo vehicle, and my concern was the cleaning/detailing of the vehicle. There was lots of dog hair in the car. Since it was getting to end of day, they didn’t do a good job. Outside wasn’t clean, windows were horrible (it was like a dirty cloth was used to wipe them) and of course there is still dog hair inside under seat. More

Difficult Dilemma I truly believe in the integrity of Yoni Baron and the Mini of Baltimore staff. I recently had a problem that did not have a clear determining factor. I truly believe in the integrity of Yoni Baron and the Mini of Baltimore staff. I recently had a problem that did not have a clear determining factor. It involved water, after the storm. A variety of testing was done, but there was no clear cut determination of why the water penetrated the vehicle. The dealer did not try to placate me, by claiming they had a solution or that it could not occur again. They suggested contacting my insurance company, and arrived at a reasonable price, for drying out the carpet and foam. I respect the fact that they did not make false claims about future problems. More

Outstanding MINI vehicles are not cheap and neither are their parts, but you get what you pay for. We’ve had FOUR MINIs ranging from the basic three cylinder to t MINI vehicles are not cheap and neither are their parts, but you get what you pay for. We’ve had FOUR MINIs ranging from the basic three cylinder to the John Cooper Works. All are very SOLID cars. I came here for the first time to get a new battery for my daughters MINI. I was treated with respect and they took their time to go over what they were going to do. EVERYONE in the dealership was polite without being slimy. We will buy our FIFTH MINI here. More

Final Warranty update Thanks to Allen Rolocut and his detailed review of my 2016 Mini Cooper, which provided one last update of a product under the Mini service warranty. Thanks to Allen Rolocut and his detailed review of my 2016 Mini Cooper, which provided one last update of a product under the Mini service warranty. He also, at the last minute, was able to inspect a battery concern without the need to register for another service appointment. Thanks again, for his keen review of my service needs and to the Mini staff who returned the vehicle without any further delay. More

Alan Rolocut is the best service advisor i have ever had in 6 decades of car ownership and dealers. He is always helpful, works to make sure i get what i need, and my MINI is a 2005 and has needed very litt in 6 decades of car ownership and dealers. He is always helpful, works to make sure i get what i need, and my MINI is a 2005 and has needed very little care other than standard maintenance. I would buy another mini because the service has been so exceptional, but i intend to try to keep this car as long as possible. More