MINI of Towson

Customer service I have worked with Yoni since I bought my MINI 18 months ago and am continuously impressed with his level of knowledge and customer service. I know I I have worked with Yoni since I bought my MINI 18 months ago and am continuously impressed with his level of knowledge and customer service. I know I am in good hands when Yoni picks up the phone! More

Fast and excellent service I went in for a scheduled service on my Mini. Yoni, my service rep, not only ordered a Lyft for me to run some errands, but also had my car ready an I went in for a scheduled service on my Mini. Yoni, my service rep, not only ordered a Lyft for me to run some errands, but also had my car ready an hour sooner than expected. And no charge! Everyone there is so friendly and helpful! I will always recommend Yoni and the Mini of Towson dealership. More

Fix convertible top and last service before 3 year warranty All went as planned. I had a 1 pm appointment and picked my mini up at 4 pm. My top was fixed, my oil was changed and of course I got a car wash. All went as planned. I had a 1 pm appointment and picked my mini up at 4 pm. My top was fixed, my oil was changed and of course I got a car wash. More

First class in friendliness and quick service I have tried another mini dealership closer and no one is as quick and complete as Mini of Baltimore! They go out of their way to get car in quick an I have tried another mini dealership closer and no one is as quick and complete as Mini of Baltimore! They go out of their way to get car in quick and then serviced quickly with a free car wash to boot. Highly recommend More

Awesome service team! As always, Joni and the entire service team were courteous and friendly. Joni goes out of his way to make sure that you are well informed throughout As always, Joni and the entire service team were courteous and friendly. Joni goes out of his way to make sure that you are well informed throughout the service visit. I actually look forward to my service visits at MINI of Baltimore County because it is always a pleasant experience! More

Service at Mini of Baltimore Yoni and the rest of the Service Dept. at Mini of Baltimore are top notch. The suggested servicing is clearly explained. The work is completed on time Yoni and the rest of the Service Dept. at Mini of Baltimore are top notch. The suggested servicing is clearly explained. The work is completed on time to the highest standards. They are the absolute best! More

MINI of Baltimore was a breath of fresh air! MINI of Baltimore is amazing! Typically I dread walking into car dealerships but this was absolutely different. Yoni (service advisor) was extremely k MINI of Baltimore is amazing! Typically I dread walking into car dealerships but this was absolutely different. Yoni (service advisor) was extremely knowledgeable and passionate about the MINI brand. He went the extra mile to help me get my maintenance pkg switched into my name because I bought my car used. He was thorough in any explanation and made everything easy to understand - you can tell he has done this for a long time. Everyone else at the dealership was a pleasure to work with and the dealership itself is well kept and overly accommodating. Can't wait to come back, thanks MINI and Yoni!! More

Mini of Baltimore County never fails me I purchased my 2013 Mini new from Mini of Baltimore County, and it's the only place I've ever taken it for servicing. In six years of ownership, I've I purchased my 2013 Mini new from Mini of Baltimore County, and it's the only place I've ever taken it for servicing. In six years of ownership, I've never received less than five star service from this dealer. The service advisors are consistently professional, knowledgeable and enthusiastic about all things Mini. This latest service appointment was a repair for a yellow check engine light. Allen Rolocut was my service advisor. He first assured me that the car was ok to drive the hour long trip to the dealer. When checking the car in, I mentioned that the snowflake light was also on. Allen knew the cause immediately and explained about the ambient temperature sensor's effect on the engine. As it turns out, he was right. A chipmunk had chewed the sensor and some of the wiring. While discussing this repair with Allen, I asked about the availability of replacement stripes for my car, since it's one of the limited editions. Allen ordered the stripes and arranged for the installation. Both service appointments went smoothly, the check engine light is off, the car looks fantastic with the new stripes, and I couldn't be happier. Thank you Allen and Mini of Baltimore County. More

They go above and beyond to serve I service my MINI here, whether to repair something someone else messed up or to change oil etc. I have always received quality attention and have had I service my MINI here, whether to repair something someone else messed up or to change oil etc. I have always received quality attention and have had seamless transactions. A repair has never gone wrong, Yoni and Alan lead an incredible service team More

Excellent as usual Allen was fantastic like he usually is. Makes it easy to come in at any time. Didn’t take long at all as usual Allen was fantastic like he usually is. Makes it easy to come in at any time. Didn’t take long at all More