MINI of Towson

Fantastic Customer Service This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to treat you as a special customer. More

Lifesavers Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! More

Outstanding Service On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Ro On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Rolocut, makes our decision to continue having our Mini serviced at this dealership a no brained. Mini thanks Allen, much appreciated!!! More

I love my mini Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things a Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things about my car even though it documented it nevertheless sound like it personal. Thank you Alan for my peace of mind when bringing my girl! In for service. More

Always great My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms maintaining my 2012 Mini Cooper s coupe. He is a lovely and soft spoken person to talk with, And today I’m back For my new 4 new tires , i am 100 and 1% sure that , I’ll be enjoying the same feel at home kind of feeling each time I come . Thank you and more power to Me. Allen Rolocut . More

Consistent excellent service Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs are needed and why. He has been my service advisor for years and it’s always a pleasure working with him. Thanks Allen! -Jes Porro More

Excellent ignition system service. I the coils and spark plugs replaced on my 2009 Mini Clubman. The car was delivered on time and for less than the original cost estimate. The servic I the coils and spark plugs replaced on my 2009 Mini Clubman. The car was delivered on time and for less than the original cost estimate. The service manager, Allen Rolocut, did an excellent job explaining my bill and the service preformed. Mini of Baltimore is the only dealer that's serviced my Mini and they have consistently provided exellent service. More

All Star, Super Hero Alan Rolocut went above and beyond on my behalf on a third-party warranty situation, guiding me along the way and adding his professional experi Alan Rolocut went above and beyond on my behalf on a third-party warranty situation, guiding me along the way and adding his professional experience when it really mattered...and he turned what could have been a messy situation into what was, for me, a virtual "non-event." Alan's commitment to a client-centered outcome and his attention to detail reminded me of why it has been such a pleasure to be a MIni of Towson customer since 2002. Alan, many thanks for the "above and beyond" service. You rock! More

Above and Beyond Service Allen has been servicing my mini for over three years now and every time there is an issue he always gets the job done very friendly to work with gre Allen has been servicing my mini for over three years now and every time there is an issue he always gets the job done very friendly to work with great communication excellent people person will always come back to Mini Service thanks to Allen and Jeff More

Thank you to Allen Rolocut I am a returning Mini owner, coming back to Mini of Baltimore. The service staff are wonderful. I recently had a Click & Drive installed in my new M I am a returning Mini owner, coming back to Mini of Baltimore. The service staff are wonderful. I recently had a Click & Drive installed in my new Mini, and Allen Rolocut could not have been nicer. He arranged the installation for a time and date that worked for both me and Mini, and made sure that I was able to have a loaner while the work was completed. Allen is always pleasant and helpful. Thanks Allen! More