MINI of Towson

great experience the crew at mini of baltimore is the best. allen rolocut is super and always takes good care of me. always have a really great experience when i’m i the crew at mini of baltimore is the best. allen rolocut is super and always takes good care of me. always have a really great experience when i’m in for service. More

Great service Allen was very helpful in resolving problems with my mini. Very timely service and I felt Allen's explanation of service performed and what might be Allen was very helpful in resolving problems with my mini. Very timely service and I felt Allen's explanation of service performed and what might be needed in the future was very beneficial. More

Made a bad situation the best it could be I was very pleased with my last experience at MINI of Baltimore. I took my car in knowing something was wrong and it turned out to be much bigger than I was very pleased with my last experience at MINI of Baltimore. I took my car in knowing something was wrong and it turned out to be much bigger than expected. Alan Rolocut guided me through the process. He was very helpful, gave excellent advice, communicated frequently, and actually saved me a good bit of money. A bad situation was certainly made much better thanks in large part to Alan. More

Very helpful Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a Allen was my service advisor. As always he was very helpful and explained what service was needed and kept me informed. The service was performed in a timely manner and I’m very happy with my vehicle. More

Excellent Customer Service Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. Turned upo without an appointment and left 10minutes later in a loaner vehicle. Mini was fixed within 24hrs, whilst Allen kept me updated throughout. It's this excellent continued customer service that makes me ponder on purchasing a new vehicle. More

Professional and helpful Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently an Yoni helped me with the service appointment and he is very professional and super helpful. He clearly explained what needs to be done and patiently answered all my questions. He estimated the time it would take and they finished ahead of schedule. Had a good experience. More

The Best of the Best! Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil Recently went in because my tire kept deflating. Not only did they fix my tire for minimal cost but also recommended that I had my air filter and oil changed since I no longer live close to the dealership, but refuse to go to a different one. When I called about the issue Yoni helped me figure out if I could make it until the weekend, so I wouldn't have to take time off to come in. This service center care about more than just the cars. Always a great experience. More

Continued Excellence On 3/21/19 I had another pleasurable opportunity of working with Yoni Baron, Service Adviser, at MINI of Baltimore County. He once again exuded being On 3/21/19 I had another pleasurable opportunity of working with Yoni Baron, Service Adviser, at MINI of Baltimore County. He once again exuded being the consummate professional along with a vast automotive product knowledge, congenial personality and an accommodating and diligent manner. Yoni truly knows the art of good customer relations and what "service after the sale" should really be! What other dealerships aspire to be...MINI of Baltimore County! More

Great Service Recently Gad my brakes done at Mini of Towson. Great service from start to finish. Easy to schedule an appointment via their online system. Was greete Recently Gad my brakes done at Mini of Towson. Great service from start to finish. Easy to schedule an appointment via their online system. Was greeted by Yoni upon my arrival and he kept me up to date throughout the whole process. They didn’t have the parts needed to complete my brakes within a day so they provided a loaner at no cost to me. Not only that, but they let me choose the car! Not many places would provide a loaner let alone let you choose the kind of loaner you got. I highly recommend Mini of Towson’s service center. I would use them again in a heartbeat. More

Excellent On several occasions Allen Rolocut has facilitated the service of two of our cars. I couldn’t be more satisfied! He is definitely a keeper. On several occasions Allen Rolocut has facilitated the service of two of our cars. I couldn’t be more satisfied! He is definitely a keeper. More