MINI of Towson

Very professional and super quick service I always enjoy taking my car in for scheduled service at Mini Dealerships. MINI of Baltimore County is no exception. From the moment I parked the car, I always enjoy taking my car in for scheduled service at Mini Dealerships. MINI of Baltimore County is no exception. From the moment I parked the car, I was greeted professionally, the details of the service were explained and when we picked up the car, the continued professionalism remained. Then we traded it in on a 2018 Countryman. :) But the biggest factor in that was knowing we will continue to have excellent and professional service with our new MINI. More

Quick and Professional Service I have been going to Yoni Baron and MINI of Baltimore County with my last 3 MINIs. The service is great! When I walk in I am greeted with a smile and I have been going to Yoni Baron and MINI of Baltimore County with my last 3 MINIs. The service is great! When I walk in I am greeted with a smile and MY NAME!!! (and not just a database quick name reveiw when I pull in, but questions about my family and job). I am always told up front what will be done and a time estimate that has always been very close, if not on the dot. One time there was a delay (30 minutes) and Yoni came out to check on me and apologize and explain the reason for the delay. I was even in a car accident once and called the store for help because I was so shaken up and Yoni had just left for the day but came back to the store to talk me through what to do. People just don't do this kind of thing anymore. My car is always washed and beautiful when I leave! I have never had to return for an issue with any work ever done on my car, and it is the only dealership I have ever gone to where I didn't dread taking my car to. More

Best service in town I have been a Mini owner since 2009, now on my second one. I have worked with Yoni (Jonathan Baron) in the service department since the beginning and I have been a Mini owner since 2009, now on my second one. I have worked with Yoni (Jonathan Baron) in the service department since the beginning and couldn't be happier. He is responsive to emails and always answers my ridiculous questions that come up. He had my back in 2015 when I had a major problem with the engine on my last Mini and was able to greatly help in reducing my repair costs. I never feel slighted while dealing with Yoni, which is a lot to say when it comes to car maintenance. It wouldn't be a stretch to say that he is a big part of why I stick with the brand. More

Always Great I currently own my second Mini. I bought both through this dealership. In addition to loving my car the service provided is top notch. Allen Roloci I currently own my second Mini. I bought both through this dealership. In addition to loving my car the service provided is top notch. Allen Rolocit has been taking care of me and my cars for years. Always a great e perience. More

YONI BARON, Service Manager, is the BEST!!! I’m on my 3rd Mini Cooper and YONI BARON, one of the Service Managers, has taken care of me and all 3 of my Minis. I love my car but just as important I’m on my 3rd Mini Cooper and YONI BARON, one of the Service Managers, has taken care of me and all 3 of my Minis. I love my car but just as important to me is how the service visits are handled. YONI BARON makes the service experience effortless, seamless, friendly, efficient and complete! His number is saved in my phone and if I ever have a question or concern, and it doesn’t matter how little or stupid it is, I know I can call him and get an immediate response. Simply put: YONI IS STELLAR at his job!!!! More

Service at Mini of Baltimore County Buying my Mini Cooper from this dealership was a great experience, but taking it back for service with YONI BARON is even better. Professional, courte Buying my Mini Cooper from this dealership was a great experience, but taking it back for service with YONI BARON is even better. Professional, courteous and intelligent! More

Great Service Allen Rolocut is my service rep and always professional and on top of things - great service and great advice!!! I love my MINI's and MINI of Baltimo Allen Rolocut is my service rep and always professional and on top of things - great service and great advice!!! I love my MINI's and MINI of Baltimore County - even though I'm almost 2 hrs away, it's worth it for great service!! More

Great Customer Service! Amber was very friendly and helpful in keeping me informed of the maintenance of my vehicle while I waited for it's completion. Thank you Amber! Amber was very friendly and helpful in keeping me informed of the maintenance of my vehicle while I waited for it's completion. Thank you Amber! More

Great Service Department Jonathan and his team were accommodating to my needs by providing a loaner vehicle and helpful by providing a digital invoice to review prior to discu Jonathan and his team were accommodating to my needs by providing a loaner vehicle and helpful by providing a digital invoice to review prior to discussing needed repairs and authorizing work. Overall, fixing the unknown coolant leak for my Mini Cooper was super easy. More

Impeccable Service I have been a loyal customer of MINI of Baltimore County for the past 5 yrs. Jonathan has always provided 5-star customer service. His professionali I have been a loyal customer of MINI of Baltimore County for the past 5 yrs. Jonathan has always provided 5-star customer service. His professionalism and detailed knowledge of the services are incredible. I never feel pressured into obtaining recommended services. I enjoyed my MINI. So much so, I recently decided to buy a new one. Thanks, Yoni. ...Keep up the good work!!!!! More