MINI of Towson - Service Center
Towson, MD
1,075 Reviews of MINI of Towson - Service Center
My service experience Yoni Baron is the man and I love dealing with him when I have to bring my car in service. I feel I can trust what he tells me about my car. His custom Yoni Baron is the man and I love dealing with him when I have to bring my car in service. I feel I can trust what he tells me about my car. His customer service skills and knowledge are outstanding. More
Excellent service from Yanni Baron Yoni helps keep my car safe and in great condition! He is kind, responsive, trustworthy and very knowledgeable! Thank you! Very satisfied customer, D Yoni helps keep my car safe and in great condition! He is kind, responsive, trustworthy and very knowledgeable! Thank you! Very satisfied customer, Dawn K More
Exceptional Service! I absolutely love the service here! After buying my Mini in Annapolis, I never thought I’d be excited to get it serviced. I found Allen at Baltimore M I absolutely love the service here! After buying my Mini in Annapolis, I never thought I’d be excited to get it serviced. I found Allen at Baltimore Mini and this has been my go to guy ever since! I’ve never had anything short of exceptional service. If I have any issue I can pick up the phone and get an appointment right away. That’s wonderful because it’s usually a last minute call. I have the Priority One service plan and it has been worth every penny. Allen puts me in a gorgeous loaner as to not disrupt my day and I’m on my way while getting to trial some of the new Minis that catch my eye. Everyone here goes above and beyond to make sure it’s a good experience and I get the most out of the service plan. My favorite is picking up my car and knowing it has been washed, vacuumed, and looked over top to bottom... they even change my wiper blades when they are streaking. Love this place—it’s the only place I fully trust checking over my car! More
The only reason. ...I drive from Delaware to get my Mini Countryman serviced at MINI of Baltimore County is the personal service I receive from the service staff....Yo ...I drive from Delaware to get my Mini Countryman serviced at MINI of Baltimore County is the personal service I receive from the service staff....Yoni Baron in particular. He cultivates relationships with his customers and takes the time to answer any and all questions posed. Yoni is professional, knowledgeable, trustworthy and courteous at all times. He takes the time to explain what services are needed, and why....as well as reviewing the services performed at the end of the visit. Each customer is made to feel important and valued. Thank you, Yoni! More
Oustanding service for a first time mini cooper owner The team provides outstanding service, customer friendly and fair prices. My liaison Yoni is outstanding - he explains the charges, clarifies the purp The team provides outstanding service, customer friendly and fair prices. My liaison Yoni is outstanding - he explains the charges, clarifies the purpose of the work needed so that I am informed, owner. Thanks, Thanks !! More
Awesome Service dept We choose to drive from Annapolis to get our Mini Cooper S serviced. We appreciate the professional, capable and friendly service. Specifically, Yoni We choose to drive from Annapolis to get our Mini Cooper S serviced. We appreciate the professional, capable and friendly service. Specifically, Yoni Baron goes out of his way to make sure our visit is the best possible experience. He values our time, paperwork complete, loaner available and ready, questions answered if needed. He explains what work was accomplish taking as much time as needed and never in a rush. The dealership is clean, convenient and efficient. Well worth the drive to always receive a consistent and professional experience. Jim More
Great Maintenance is easy to schedule with no to minimal wait time. Everyone is knowledgeable and pleasant. It is a pleasure to walk into the service depa Maintenance is easy to schedule with no to minimal wait time. Everyone is knowledgeable and pleasant. It is a pleasure to walk into the service department. More
Routine maintenance Called, well texed Yoni Baron to ask about a simple issue. As it turned out, my timing couldn't have been better. Yoni explained that it was time for Called, well texed Yoni Baron to ask about a simple issue. As it turned out, my timing couldn't have been better. Yoni explained that it was time for a number of things. Well, a quick scheduling and visit later, it was in and out very soon. As always, the service at MINI of Balto Co. is the best ever. Thanks, an a big "hey "to Alan too! More
Great CS Mini Baltimore I purchased my car from San Francisco Mini and relocated to Baltimore. Was told that I could expect the same level of service from any Mini dealership I purchased my car from San Francisco Mini and relocated to Baltimore. Was told that I could expect the same level of service from any Mini dealership and that's been the truth. I can report that I would highly recommend that if you are purchasing a new Mini that you come to Mini of Baltimore, they've been very responsive, have provided solid customer service and welcomed me even though I purchased my Mini elsewhere. Ask for Yoni- he's been terrific. He's extremely patient and very pleasant to work with ! More
"Pearl" is in good hands. Pearl the '14 tuxedo MINI is well taken care of here. Mr. Baron keeps track of what's needed and arranges the most prompt and efficient service he ca Pearl the '14 tuxedo MINI is well taken care of here. Mr. Baron keeps track of what's needed and arranges the most prompt and efficient service he can. In a perfect world, the cost of maintaining would be less, but Mr. Baron understands this car was purchased for what's under the hood: He economizes where possible, and explains each item on the invoices. You get what you pay for. More