MINI of Towson - Service Center

Great CS Mini Baltimore I purchased my car from San Francisco Mini and relocated to Baltimore. Was told that I could expect the same level of service from any Mini dealership I purchased my car from San Francisco Mini and relocated to Baltimore. Was told that I could expect the same level of service from any Mini dealership and that's been the truth. I can report that I would highly recommend that if you are purchasing a new Mini that you come to Mini of Baltimore, they've been very responsive, have provided solid customer service and welcomed me even though I purchased my Mini elsewhere. Ask for Yoni- he's been terrific. He's extremely patient and very pleasant to work with ! More

"Pearl" is in good hands. Pearl the '14 tuxedo MINI is well taken care of here. Mr. Baron keeps track of what's needed and arranges the most prompt and efficient service he ca Pearl the '14 tuxedo MINI is well taken care of here. Mr. Baron keeps track of what's needed and arranges the most prompt and efficient service he can. In a perfect world, the cost of maintaining would be less, but Mr. Baron understands this car was purchased for what's under the hood: He economizes where possible, and explains each item on the invoices. You get what you pay for. More

Great Service...... Again!!! I had scheduled Preventive Maintenance visit with Yoni, and a couple added things to look at that I requested. My appointment was scheduled at time o I had scheduled Preventive Maintenance visit with Yoni, and a couple added things to look at that I requested. My appointment was scheduled at time of my convenience, and Yoni saw to it that a Mini of Baltimore County loaner was waiting for me. To address the extra that i had requested for Yoni to do, he called to let me know how much extra it would cost which i agreed to. When i picked up my car, the invoice was about $40 less then expected. Kudos to Yoni and the whole service team. As per the loaner, I always request a 1985 Yugo, but Yoni always puts me in a brand new, fully loaded Mini of some sort, which just taunts my wallet, and keeps me driving Mini's! If I didn't know better, I'd think he plans it that way!! I thoroughly enjoyed my day in the new Countryman, and had fun playing with the features that my Clubman does not have. As usual, I received the first class service and treatment I've grown to expect and receive from Yoni and Mini of Baltimore County! Keep up the fine work!! Randy Goldberg More

Yoni Baron is the MAN Yoni is a very nice guy who knows his job very well and he is the only reason I bring my car to this dealership Yoni is a very nice guy who knows his job very well and he is the only reason I bring my car to this dealership More

Loyal Customer Due to My Service Advisor I continue to be a Mini owner because Yoni is my service advisor. Everytime I need service (either regular or when one of the magic lights appear), Yo I continue to be a Mini owner because Yoni is my service advisor. Everytime I need service (either regular or when one of the magic lights appear), Yoni helps diagnose the problem, explains what needs to be checked or done, and then makes sure my car is serviced as soon as possible. The fact that he checks his voicemail and calls me back on his day off shows his dedication to customer service. More

Excellence in Service Been working with one of the best service advisors around!! Jonathan “Yoni” Baron has been beyond super responsive for the last three years that I’ve Been working with one of the best service advisors around!! Jonathan “Yoni” Baron has been beyond super responsive for the last three years that I’ve been a MINI owner. His customer service and empathy skills are better than I’ve seen at higher end retailers or lifestyle brands. This would keep me an enthusiasm for the brand for life. This past week I had two different issues and he took care of these issues with the greatest ease! I would highly recommend working with MINI of Baltimore and Yoni for all of your service needs!! More

Feels like home Jonathan “yoni” Baron is the best....knowledgeable, friendly, and gets the job done. Totally trust his advice on keeping my Countryman running tip-top Jonathan “yoni” Baron is the best....knowledgeable, friendly, and gets the job done. Totally trust his advice on keeping my Countryman running tip-top. Thank you! More

Totally downhill!!! What used to be an honest reputable dealer has turned into a true scam. Having dealt with them for the past 8 years, the dealer/service loyalty no l What used to be an honest reputable dealer has turned into a true scam. Having dealt with them for the past 8 years, the dealer/service loyalty no longer exists. Do not lease from them, they will not honor the extended warranty, they will scam you into having work done with them which actually becomes an inflated price. They neglect to inform you the truth about your lease. I'm done...it was a good run while it lasted. I don't need to spend thousands of dollars and be treated as a pion!!! More

My new mini from Mini of Baltimore John Mays of Mini of Baltimore not only made my experience rewarding, but stress free. He heard me when I said what I wanted, what I was will to pay, John Mays of Mini of Baltimore not only made my experience rewarding, but stress free. He heard me when I said what I wanted, what I was will to pay, and what my requirements were in a car. He gave me no more no less. It was an easy and streamlined process. I guess that's why this is my third Mini! lol The service department is also one of the best I have encountered. I don't remember the service agent's name I feel so bad as I'm typing because he is really the one who made sure I was More

Outstanding dealership This dealership is the best one I have ever dealt with.It does not matter who you deal with, they always have your interest as their first priority. This dealership is the best one I have ever dealt with.It does not matter who you deal with, they always have your interest as their first priority. Last year I lost my husband very suddenly and when I had to go to the dealership for some repair work, Yoni went out of his way to make sure that Mini paid as much as possible for the repair. This will always be my go to dealership. More