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MINI of Towson - Service Center
Towson, MD
1,073 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,073 Reviews of MINI of Towson - Service Center
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December 31, 2022
I was 6 hours from home and the yellow engine icon came on the screen and the engine lost power and was running rough. Time was running short for getting home and tending to the limping Mini Countryman. on the screen and the engine lost power and was running rough. Time was running short for getting home and tending to the limping Mini Countryman. Luckily, I was connected with Wayne Luberecki who just said, "Bring the car in." Things went smoothly and quickly and the Mini was ready in about 24 hours. I don't know who Wayne tasked to do the engine work, but the engine runs smooth and has its power back and the warning icon is gone. I am indebted to Wayne for his efficiency and plesent manner. Web Stayman More
by webstayman
Employees Worked With
Wayne Luberecki
December 29, 2022
Sudden disabled car while on vacation, and though I bought my car from Mini of Towson 17 years ago, I have been mostly living abroad and/or out of town. They welcomed me and my beloved old gal back in bought my car from Mini of Towson 17 years ago, I have been mostly living abroad and/or out of town. They welcomed me and my beloved old gal back instantly. Though the project was more than either of had hoped, I was kept in the loop and every accommodation was made to get this old beast safely back on the road. Couldn't be happier with Allen and the entire service department at Mini of Towson. More
by bill
Employees Worked With
Allen
November 05, 2021
This is my 4th Mini. Take it from me, Allen Rolocut is the man in service. He knows what he’s doing. He’s good at his job. He keeps you informed. He gets you in and out with the minimum amount of stress. the man in service. He knows what he’s doing. He’s good at his job. He keeps you informed. He gets you in and out with the minimum amount of stress. More
by Proud Mini Owner
Employees Worked With
Allen Rolocut
October 27, 2021
Mini of Baltimore is fantastic and staffers like Wayne Luberecki keep me coming back. His attention to detail and his ability to keep me informed all along the way makes for a positive interaction. I woul Luberecki keep me coming back. His attention to detail and his ability to keep me informed all along the way makes for a positive interaction. I would never take my mini's anywhere else! More
by summerof42
Employees Worked With
Wayne Luberecki
October 22, 2021
Allen Rolocut has looked after me and my Mini for over 10 years! Exceptionally professional, friendly, efficient and helpful. Allen consistently goes out of his way to ensure that I am kept informed and look years! Exceptionally professional, friendly, efficient and helpful. Allen consistently goes out of his way to ensure that I am kept informed and looked after. Can only “sing his praises”. THANK YOU Allen! More
by camillawilliams.uk
Employees Worked With
Allen Rolocut
October 19, 2021
Wayne Luberecki was excellent in working with me and allowing me to get the service that I needed and pressuring me to do service that I do myself! allowing me to get the service that I needed and pressuring me to do service that I do myself! More
by ravefan
Employees Worked With
Wayne Luberecki , Allen Rolocut
October 15, 2021
Allen at mini of Baltimore really knows his stuff. Customer service is top notch. Made it easy for me when I had a lot going on with my car. Customer service is top notch. Made it easy for me when I had a lot going on with my car. More
by George Martin
Employees Worked With
Allen Rolocut
