MINI of Towson - Service Center

I love these guys. I've been coming here since 2014 and they always go above and beyond to take good care of me. And Allen (and Yoni before he moved to BMW) RELIABLY went out of their way to make things as they always go above and beyond to take good care of me. And Allen (and Yoni before he moved to BMW) RELIABLY went out of their way to make things as easy as possible whenever I need to come in. More

Had an issue this morning and called Allen - he was quick to respond and I was able to bring in my car right away and pick it up after a few hours. Thanks for being so reliable! quick to respond and I was able to bring in my car right away and pick it up after a few hours. Thanks for being so reliable! More

As always, Allen at Mini if Baltimore provided expert service. We can always count on Allen. Two thumbs up 15/10. Will return. service. We can always count on Allen. Two thumbs up 15/10. Will return. More

Allen handled my car repairs even though we were out of town. We were able to have our loaner transported by a friend when the car was complete. He handled all of the information by cell phone and kept us town. We were able to have our loaner transported by a friend when the car was complete. He handled all of the information by cell phone and kept us informed of the repairs needed. They needed the car for several days. It was nice to see the car safe and sound in our garage by cell phone. Cell phones are good but mini service department is great! More

I highly recommend Mr. Allen Rolocut as a service manager at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you at MINI of Baltimore County. He truly understands his customer’s needs and is a great communicator. He lays out a plan for every service visit so you always know exactly what is going on. He’s a big reason why we are now a three MINI family! More

Allen , yoni and the entire service staff are amazing, consistently getting it right keeping my 2008 Mini Cooper s running excellent! consistently getting it right keeping my 2008 Mini Cooper s running excellent! More

Mini of Baltimore Co is terrific. I just ordered my 4th Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! Mini, so they must be doing something right! Excellent service, courteous, pleasant, and all around great people! More

It’s been 6 years since I first stepped foot into It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most It’s been 6 years since I first stepped foot into the dealership, and to very honest nothing has changed. Not the service or it’s quality. Most importantly Allen Rollocut’s warm and friendly face is still ever present. I recently took my car in to the shop for a leak. Then I was told the leak had caused extensive damage to cars Mother chip, and the alternator was affected. Also, on this very visit the wonderful and skillful technicians found out that my timing belt was stretched. Problems problems! What is most impressive is that I didn’t have to lift a finger or even make one phone call. Allen Rollocut called both my insurance company and my car warranty company to settle my claim. I am truly grateful that Allen helped me out. It turned out that repairing everything was really expensive. I would recommend Mini of Baltimore to anyone. The service is topnotch, but so are the entire staff that work there. They go above and beyond and truly care for their customers. Thank you Allen for your do for me More